[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 188
  • Last Modified:

DVD drive not being recognised

We have a dell 4400, and decided to buy a dvd rw

sony ad7203a-0b

it didnt come with instructions (or screws),  but we have slotted it in anyhow
the power obviously works, as the drive opens/closes, but we cant see it in
windows explorer, and clues would be grateful received, we have a normal
dvd (readonly) in the other slot.

0
junebrown
Asked:
junebrown
1 Solution
 
NutrientMSCommented:
Hi,

If you have multiple drives you will need to make sure you set the jumers on the drive correctly.  Check:

http://freepctech.com/pc/001/installing_ide_devices.shtml

If it was the only Drive on the IDE cable, try making sure it is set to Master.  Dell are weird and like to enforce silly things like that.

Also, once you have checked that, Check in the BIOS to see if the drive appears in there.
0
 
willcompCommented:
Dell uses Cable Select (CS) and you should set jumper on new drive to CS also. It's the 2 pins on left side of jumper block when facing rear of drive. I suspect you have two master drives.
0
 
junebrownAuthor Commented:
quick, accurate, brilliant response

the problem was changing the jumpers
0

Featured Post

Get your Conversational Ransomware Defense e‑book

This e-book gives you an insight into the ransomware threat and reviews the fundamentals of top-notch ransomware preparedness and recovery. To help you protect yourself and your organization. The initial infection may be inevitable, so the best protection is to be fully prepared.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now