Link to home
Start Free TrialLog in
Avatar of junebrown
junebrownFlag for United Kingdom of Great Britain and Northern Ireland

asked on

DVD drive not being recognised

We have a dell 4400, and decided to buy a dvd rw

sony ad7203a-0b

it didnt come with instructions (or screws),  but we have slotted it in anyhow
the power obviously works, as the drive opens/closes, but we cant see it in
windows explorer, and clues would be grateful received, we have a normal
dvd (readonly) in the other slot.

ASKER CERTIFIED SOLUTION
Avatar of NutrientMS
NutrientMS
Flag of Australia image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Dell uses Cable Select (CS) and you should set jumper on new drive to CS also. It's the 2 pins on left side of jumper block when facing rear of drive. I suspect you have two master drives.
Avatar of junebrown

ASKER

quick, accurate, brilliant response

the problem was changing the jumpers