I have a laptop that had been part of a domain and was purchased used. After the Windows 2000 splash screen, it presents a window with: Windows is shutting down. the shutdown was initiated by process: C:\winnt\system32\lsass.exe has terminated unexpectedly with status code 1073741819. The system reboots in 60 seconds. The customer has no recovery disc and I cannot get into windows to change the domain settings.