Solved

Outlook Process Doesn't Terminate on Exit

Posted on 2008-09-29
2
1,890 Views
Last Modified: 2013-11-08
I've got a user, running Office 2007 on her Laptop, and it looks as though the process doesn't terminate on exit.  When the unit is pulled out of hibernation, we get a "a data file was not closed properly" and the outlook menu bar appears in the middle of the desktop.

This issue started after she logged into a WebEx session.  All other users user both WebEx and Outlook 2007 on a regular basis.

I'm going to have the user remove the webex app, although I'm not sure if it even interfaces with outlook, but she'll need to use webex fairly regularly in the future.  Any suggestions?
0
Comment
Question by:JamesonJendreas
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 22601536
Hello JamesonJendreas,

An addon or external application could be keeping Outlook from closing properly.

When Outlook Cannot Close
http://www.slipstick.com/problems/close.htm

Hope this helps!
war1
0
 
LVL 8

Expert Comment

by:Bradley Haynes
ID: 22601656
First make sure updates are up to date.        Window and Office
Once done test the WebEx interface (and any other programs that access Outlook) and check the Event viewer for issues on the System . . .
note: some of the applications on the aforementioned site(http://www.slipstick.com/problems/close.htm) may be deserving of close looks.
If you find items in the Event Viewer - double click on the line and a pop up msgBox will give you details on the item, often with a link to a web site for resolutions.
0

Featured Post

Ready to get started with anonymous questions?

It's easy! Check out this step-by-step guide for asking an anonymous question on Experts Exchange.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question