Solved

Outlook Process Doesn't Terminate on Exit

Posted on 2008-09-29
2
1,878 Views
Last Modified: 2013-11-08
I've got a user, running Office 2007 on her Laptop, and it looks as though the process doesn't terminate on exit.  When the unit is pulled out of hibernation, we get a "a data file was not closed properly" and the outlook menu bar appears in the middle of the desktop.

This issue started after she logged into a WebEx session.  All other users user both WebEx and Outlook 2007 on a regular basis.

I'm going to have the user remove the webex app, although I'm not sure if it even interfaces with outlook, but she'll need to use webex fairly regularly in the future.  Any suggestions?
0
Comment
Question by:JamesonJendreas
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 22601536
Hello JamesonJendreas,

An addon or external application could be keeping Outlook from closing properly.

When Outlook Cannot Close
http://www.slipstick.com/problems/close.htm

Hope this helps!
war1
0
 
LVL 8

Expert Comment

by:Bradley Haynes
ID: 22601656
First make sure updates are up to date.        Window and Office
Once done test the WebEx interface (and any other programs that access Outlook) and check the Event viewer for issues on the System . . .
note: some of the applications on the aforementioned site(http://www.slipstick.com/problems/close.htm) may be deserving of close looks.
If you find items in the Event Viewer - double click on the line and a pop up msgBox will give you details on the item, often with a link to a web site for resolutions.
0

Featured Post

Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question