Solved

Outlook Process Doesn't Terminate on Exit

Posted on 2008-09-29
2
1,870 Views
Last Modified: 2013-11-08
I've got a user, running Office 2007 on her Laptop, and it looks as though the process doesn't terminate on exit.  When the unit is pulled out of hibernation, we get a "a data file was not closed properly" and the outlook menu bar appears in the middle of the desktop.

This issue started after she logged into a WebEx session.  All other users user both WebEx and Outlook 2007 on a regular basis.

I'm going to have the user remove the webex app, although I'm not sure if it even interfaces with outlook, but she'll need to use webex fairly regularly in the future.  Any suggestions?
0
Comment
Question by:JamesonJendreas
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 22601536
Hello JamesonJendreas,

An addon or external application could be keeping Outlook from closing properly.

When Outlook Cannot Close
http://www.slipstick.com/problems/close.htm

Hope this helps!
war1
0
 
LVL 8

Expert Comment

by:Bradley Haynes
ID: 22601656
First make sure updates are up to date.        Window and Office
Once done test the WebEx interface (and any other programs that access Outlook) and check the Event viewer for issues on the System . . .
note: some of the applications on the aforementioned site(http://www.slipstick.com/problems/close.htm) may be deserving of close looks.
If you find items in the Event Viewer - double click on the line and a pop up msgBox will give you details on the item, often with a link to a web site for resolutions.
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
The viewer will learn how to simulate a series of sales calls dependent on a single skill level and learn how to simulate a series of sales calls dependent on two skill levels. Simulating Independent Sales Calls: Enter .75 into cell C2 – “skill leve…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question