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Cannot send or receive e-mail

I cannot send or receive e-mail. I get an error message that states my incoming and outgoing e-mail servers are not responding. This is only true on the dial-up account that I am forced to use. If I take the computer to another location that has DSL I can send and receive e-mail
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riag-com
Asked:
riag-com
2 Solutions
 
Shakaku0Commented:
The reason you can't connect is nothing to do with your computer. It is because your ISP (Internet Service Provider) has forbidden access to the required service (called the SMTP service for "Simple Mail Transfer Protocol) on any computer except for theirs.

You need to call up your internet service provider and tell them to fix the problem. Alternatively, you could call up the company that provides you with email access and ask them to change the port they use for the SMTP service and walk you through how to do the same on your computer.
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jar3817Commented:
I'm assuming the mail server is not run by the dialup isp you're using? If not, your dialup isp is probably blocking smtp traffic to/from servers other than theirs to avoid having their customers' spamware infected computers from spamming. Have you called your dialup isp and asked what the deal is?

Can you ping the mail server from the dialup?
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riag-comAuthor Commented:
the e-mail account is at the ISP. AT&T It hca worked in the past. IS there a way to simply reset the registry concerning POP3 and SMTP?
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