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How to correct the configuration for /exchange to /owa redirection when acessing 2007 mailboxes?

Posted on 2008-09-29
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Last Modified: 2012-06-27
Scenario:
- 2 BE 2003 clustered with MCS
- 2 HT/CAS  clustered with NLB
- 2 MB clustered with VCS
I'm trying to access a 2007 mailbox using .../exchange and redirection to .../owa is not working.
No problems when I use .../owa directly.
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Question by:baes64
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Expert Comment

by:Bertling
ID: 22604410
hi there, right click > properties the owa sub dir in IIS and copy the directory pth.
then right click the excahnge sub folder > properties and then paste the owa path.
click ok
this will point the /exchange dir to the same location as /owa
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LVL 31

Expert Comment

by:LeeDerbyshire
ID: 22604813
What happens when it doesn't work?  Any error messages displayed?  Or does it just not even attempt to redirect?
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Author Comment

by:baes64
ID: 22607752
We need to keep OWA accessing both mailbox versions (2003 and 2007) and standard URL is .../exchange.
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Author Comment

by:baes64
ID: 22607780
Error: Internet Explorer cannot display the webpage
Last URL: .../exchweb/bin/auth/owaauth.dll
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by:LeeDerbyshire
ID: 22613459
There should be a bit more error text than that.  Try making sure that you have disabled the so-called 'Friendly HTTP Errors' (they're not) in your IE options, and see if you can see a status code, like 400,401,403,404,500,501,502, etc.  And hopefully a more specific error description.
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Accepted Solution

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baes64 earned 0 total points
ID: 23037906
Symantec support recommended to create in VCS a service resource in Exchange service group for W3SVC service. It worked.
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