We are replacing arcserve with Backup Exec, install went fine however, Backup Exec is unable to 'control' the tape drive. It can 'see' it and the tape but it you schedule a job or ask it to erase the tape the job just sits on 'running' and eventually fails with error E0008821. The tape drive is a Dell PV114T is on the compatibility list and has the latest drivers. Any assistance appreciated.
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