KB 822774 patch/hotfix install problems
I am trying to instal lthe hotfix file 127420_ENU_i386_zip.exe from KB article number 822774 from Microsoft on a Windows 2003 Standard Edition 32-bit SP2 OS. I receive the following error when I attempt to run the hotfix "setup could not find the update.inf file needed to update your system".
There is a update.inf file embedded within folders under the Windows folder... Doesn't matter where I stick it.... Tried the net start Cryptographic Service...bit it was already started. Shutdown all antivirus/firewalls during this attempt.
Please help
There is a update.inf file embedded within folders under the Windows folder... Doesn't matter where I stick it.... Tried the net start Cryptographic Service...bit it was already started. Shutdown all antivirus/firewalls during this attempt.
Please help
ASKER
Nothing in the log...
I tried to perform this between 4am-6am today 9/30/08.
This is the list entry in the log...
08-08-29 08:58:29:906 876 8c4 Service *********
2008-08-29 08:58:29:906 876 8c4 Service ** END ** Service: Service exit [Exit code = 0x240001]
2008-08-29 08:58:29:906 876 8c4 Service *************
I tried to perform this between 4am-6am today 9/30/08.
This is the list entry in the log...
08-08-29 08:58:29:906 876 8c4 Service *********
2008-08-29 08:58:29:906 876 8c4 Service ** END ** Service: Service exit [Exit code = 0x240001]
2008-08-29 08:58:29:906 876 8c4 Service *************
Two possible solutions from
http://www.webuser.co.uk/forums/showflat.php?Number=73287&page=0
1.
net stop cryptsvc
ren %systemroot%\system32\catr
net start cryptsvc
2.
update.inf is, of course, a file that windows update downloads for the install process and then deletes once the update is completed....i found that my problem was caused by a faulty download of the SP2 update....i went into my hard drive and deleted the download files and then went back to the windows update site and tried to download it again
http://www.webuser.co.uk/forums/showflat.php?Number=73287&page=0
1.
net stop cryptsvc
ren %systemroot%\system32\catr
net start cryptsvc
2.
update.inf is, of course, a file that windows update downloads for the install process and then deletes once the update is completed....i found that my problem was caused by a faulty download of the SP2 update....i went into my hard drive and deleted the download files and then went back to the windows update site and tried to download it again
ASKER
Tried both on 2 servers. Same error.
ASKER
Need more ideas PLEASE????
Please donwload and start filemon and see where your machine is looking for update.inf.
ASKER
Will do!
ASKER
Mgmt will not let me touch the machine right now...still waiting...
ASKER CERTIFIED SOLUTION
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http://support.microsoft.com/?kbid=902093