Solved

SBS 2003 User mailbox limit exceeded, after increasing size can not receive external emails but can send

Posted on 2008-09-30
5
797 Views
Last Modified: 2012-08-14
SBS 2003 Standard SP2

After user reached default mailbox limit and after adding additional size to the mailbox, user can not receive external emails.
The NDR is:
Delivery to the following recipients failed.
user@domain.com
Final-Recipient: rfc822;user@domain.com
Action: failed
Status: 5.7.1
X-Display-Name: users name


0
Comment
Question by:Erichiwaann
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 23

Expert Comment

by:ormerodrutter
ID: 22605276
The error has shown nothing related to mailbox size? Try sending him one internally, if it is the size limit that restricts him on receiving it will happen to internal email too (and you should get message saying the recepient's mailbox is full - or something like that).

0
 

Author Comment

by:Erichiwaann
ID: 22606291
Internal emails can be sent and received; no error messages.
0
 

Author Comment

by:Erichiwaann
ID: 22617703
Maybe the point value is too low on this one! OK fine lets make it worth...
500 Points! Oooooooh...
0
 
LVL 23

Expert Comment

by:ormerodrutter
ID: 22622369
One thing to be sure is that the error has nothing to do with mailbox size, otherwise the offending user will not be able to receive both internal & external emails.

Error 5.7.1 is related to permission issue. I quoted this from a Microsoft article "The recipient has mailbox delivery restrictions enabled. For example, the recipient's mailbox delivery restriction is configured to only receive mail from a specified list. Other mail is rejected."

I am not saying thats the cause of the problem but its worth checking it out. Here is the KB article in full :
http://support.microsoft.com/kb/895853
0
 

Accepted Solution

by:
Erichiwaann earned 0 total points
ID: 22631284
Appreciate the input ormerodrutter, but the user mailbox was corrupt and a restore resolved the issue.
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The SBS 2011 release date (RTM) is supposed to be around Christmas, 2011.  This article is a compilation of my notes -- things I have learned first hand.  The items are in a rather random order, but I think this list covers most of what is new and d…
If you are a user of the discontinued Microsoft Office Accounting 2008 (MSOA) and have to move to a new computer running Windows 8, you will be unhappy to discover that it won't install.  In particular, Microsoft SQL Server 2005 Express Edition (SSE…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
Visualize your data even better in Access queries. Given a date and a value, this lesson shows how to compare that value with the previous value, calculate the difference, and display a circle if the value is the same, an up triangle if it increased…

626 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question