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Blue Screen Stop Error -Referencing "igxprd32" file

A new computer in our office began exhibiting a blue screen stop error.  The message included the line:

"The problem seems to be caused by the following file:  igxprd32

My response was to reformat the hard disk and reload windows.  Shortly after getting the PC back on its feet, the blue screen error returned.  I then reformatted and reloaded the PC a second time and the error persists.

My thoughts are that:
A - It is associated with a driver that I am loading after windows - I downloaded the drivers from the dell web site so I assume that they should be good drivers
B - The blue screen attacked when I went to use the network connection for the first time.

Any insight would be greatly appreciated.
Gary Gordon
Gary Gordon
2 Solutions
Have you considered loading an old driver?  When you go to Dell's website, see if they have an older driver that you could use.
Gary GordonSolution IntegratorAuthor Commented:
Thanks for the feedback,
- I'm not sure that it's a driver
- If its a driver, I don't know which driver it is.
If you have an integrated graphics on the mobo, you might want to disable the integrated graphics adapter in the BIOS and place a separate video card in.  You may also want to start in safe mode and go into device manager and remove any video adapters that have been loaded.  There is a proggie called driver cleaner that you can you to clean up your installed drivers.  Driver Cleaner can be downloaded here:
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It appears to be a part of the video driver
What is a model of your computer?
TSR-80 Model 1 Level 1?
The best bet is to look for a memory dump after the bluescreen. If you have a minidump file then rename it as txt and upload it. I would be able to point to the exact driver from the dump.
Gary GordonSolution IntegratorAuthor Commented:
Fixed the problem by replacing the motherboard.
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