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remote web workspace but session times out after 15 minutes

Posted on 2008-09-30
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Users are able to connect to remote workspace with no problems but their session times out after 15 minutes even if they are working on something.
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Question by:hrwrightsr
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by:Jeffrey Kane - TechSoEasy
ID: 22607083
Does it actually time-out or do they get a VBScript error?

Jeff
TechSoEasy
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by:hrwrightsr
ID: 22610462
Times out and the connection closes.
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Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 22613568
While they are connected to their workstation in the office?  If this is the case then I'd suspect that perhaps someone has configured a session limit on their AD User Account Properties.
If its not while they are connected to their workstation's desktop then please provide details of exactly what they are "working on".
Jeff
TechSoEasy
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Author Comment

by:hrwrightsr
ID: 22613593
NO.  While they are connected to their Remote Workplace session.  They could be connected to their workstation or to their email.
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Jeffrey Kane - TechSoEasy earned 2000 total points
ID: 22620131
If they uncheck the box on the logon screen which says they are connecting from a public computer, does the session last longer?
They may not be getting the pop-up warning about the session ending if their browser has a pop-up blocker that prevents the message from showing.  Details: http://blogs.technet.com/sbs/archive/2006/07/25/443383.aspx
 
Jeff
TechSoEasy
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