Solved

remote web workspace but session times out after 15 minutes

Posted on 2008-09-30
7
266 Views
Last Modified: 2010-03-05
Users are able to connect to remote workspace with no problems but their session times out after 15 minutes even if they are working on something.
0
Comment
Question by:hrwrightsr
  • 3
  • 2
7 Comments
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 22607083
Does it actually time-out or do they get a VBScript error?

Jeff
TechSoEasy
0
 

Author Comment

by:hrwrightsr
ID: 22610462
Times out and the connection closes.
0
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 22613568
While they are connected to their workstation in the office?  If this is the case then I'd suspect that perhaps someone has configured a session limit on their AD User Account Properties.
If its not while they are connected to their workstation's desktop then please provide details of exactly what they are "working on".
Jeff
TechSoEasy
0
 

Author Comment

by:hrwrightsr
ID: 22613593
NO.  While they are connected to their Remote Workplace session.  They could be connected to their workstation or to their email.
0
 
LVL 74

Accepted Solution

by:
Jeffrey Kane - TechSoEasy earned 500 total points
ID: 22620131
If they uncheck the box on the logon screen which says they are connecting from a public computer, does the session last longer?
They may not be getting the pop-up warning about the session ending if their browser has a pop-up blocker that prevents the message from showing.  Details: http://blogs.technet.com/sbs/archive/2006/07/25/443383.aspx
 
Jeff
TechSoEasy
0

Featured Post

How to improve team productivity

Quip adds documents, spreadsheets, and tasklists to your Slack experience
- Elevate ideas to Quip docs
- Share Quip docs in Slack
- Get notified of changes to your docs
- Available on iOS/Android/Desktop/Web
- Online/Offline

Join & Write a Comment

The way I use Experts Exchange to assist me in analyzing and diagnosing a problem is I first enter a Verbose Question at Experts Exchange like: Office 2007 will hang when opening and saving files I then launch WordPad (any text editor will do) an…
I work for a company that primarily works with small businesses as their outsourced IT vendor. As such the majority of these customers utilize some version of Small Business Server. Due to the economics of running a small business, many of these cus…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now