I am trying to find a way for all of my sales reps to submit a "ticket" when something goes wrong. I would like each of them to have a URL, and a login. That way, when they are having PC issues, they can just log-in, and submit a ticket.
I am not organized, so having everything in a core place, instead of jumbled in to my outlook would be awesome.
I would like it to be easy to install. Is there a such thing?