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WD My Book is killing hard drives!

Posted on 2008-09-30
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Last Modified: 2010-05-18
So, a few weeks ago, one of the two drive in my My Book World Edition failed. I ordered two new WD Caviar 500 GB drives, just to have on as backup.

I put on of them in, went to Shared Storage Manager and saw that the device was not detecting it. I had the hard drive tested and found out that it had failed.

I put in the second one, and this one was detected. I left it on for three days, assuming that the RAID controller would be intelligent enough to duplicate the contents of the working drive to the new drive. No such luck. When I came back, the WD My Book was still in degraded mode. Even worse, the new drive could not be detected through shared storage manager. It had also failed.

Now, when I say failed, I mean that I can't detect them through windows. So, hopefully they aren't failed. Is there a way to ssh to a WD My Book. If so, what commands can I run to check the health of my drives? How can I force the RAID array to rebuild?

Thanks!
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Question by:nielsentech
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SysExpert earned 2000 total points
ID: 22611057
1) I would check the power supply since that is the only thing other than a hardware issue for the controller that would affect the drives.

Is it still under  warantee ?


I hope this helps !
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Author Closing Comment

by:nielsentech
ID: 31501547
Ended up replacing the entire unit (under warranty). Now I am fighting a battle to see if I can get the two drives that got ruined replaced! Thanks for your help.
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