Solved

WD My Book is killing hard drives!

Posted on 2008-09-30
2
684 Views
Last Modified: 2010-05-18
So, a few weeks ago, one of the two drive in my My Book World Edition failed. I ordered two new WD Caviar 500 GB drives, just to have on as backup.

I put on of them in, went to Shared Storage Manager and saw that the device was not detecting it. I had the hard drive tested and found out that it had failed.

I put in the second one, and this one was detected. I left it on for three days, assuming that the RAID controller would be intelligent enough to duplicate the contents of the working drive to the new drive. No such luck. When I came back, the WD My Book was still in degraded mode. Even worse, the new drive could not be detected through shared storage manager. It had also failed.

Now, when I say failed, I mean that I can't detect them through windows. So, hopefully they aren't failed. Is there a way to ssh to a WD My Book. If so, what commands can I run to check the health of my drives? How can I force the RAID array to rebuild?

Thanks!
0
Comment
Question by:nielsentech
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 63

Accepted Solution

by:
SysExpert earned 500 total points
ID: 22611057
1) I would check the power supply since that is the only thing other than a hardware issue for the controller that would affect the drives.

Is it still under  warantee ?


I hope this helps !
0
 

Author Closing Comment

by:nielsentech
ID: 31501547
Ended up replacing the entire unit (under warranty). Now I am fighting a battle to see if I can get the two drives that got ruined replaced! Thanks for your help.
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Your hard drive is full! Do you know what is filling it up? A small free (trial period) utility will solve the problem.  It is SpaceMonger.  It can show you visually the content of your hard drive as blocks with different color and sizes depending…
As hardware bugs go, this is a strange one! I upgraded a laptop in December 2011 with a 512GB Crucial m4 2.5-inch/9.5mm SATA Solid State Drive (SSD), Crucial part number CT512M4SSD2: http://www.crucial.com/store/partspecs.aspx?IMODULE=CT512M4SSD2 …
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question