Solved

Microsoft outlook 2003 Operation failed upon opening

Posted on 2008-09-30
6
745 Views
Last Modified: 2012-05-05
Looking for some help on this one. I have a user that when she goes to open outlook she receives and error from outlook saying "Operation Failed" and thats it. When you click ok nothing happens, if you try to open outlook right away you get the same message, however if you wait about 10 seconds and try after than outlook opens and there are no problems using it.

I have tried emptying out the OLK folder, reinstalling office twice. We are setup with an exchange server and this issue also happens under my profile when i sign in with my AD credentials or our local admin account.

Any suggestions?

Thanks!

0
Comment
Question by:RFU-IT
  • 4
  • 2
6 Comments
 
LVL 11

Expert Comment

by:robsantos
Comment Utility
tried safe mode yet? like:
"C:\Program Files\Microsoft Office\Office11\Outlook.exe" /safe

more info here:
http://www.techgalaxy.net/Docs/Exchange/OL2003_switches.htm

it could be a bad add-in or extension.

check In Outlook click Tools > Options > Other > Advanced Options > Addin Manager. Try unchecking everything in there and then starting normally (try to ferret out the offending add-in).
0
 

Author Comment

by:RFU-IT
Comment Utility
I forgot about addins, i will give this a try and let you know.

Thanks
0
 

Author Comment

by:RFU-IT
Comment Utility
So i have done some more troubleshooting. Outlook appears to open ok just fine for the first time. If you close it and then try to reopen it you get that "Operation Failed" message. I can open with safe mode just fine, and even closing and trying to open again in safe mode fails however. I disabled add-ins and that produced the same result.

Any other suggsetions?
0
IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 11

Accepted Solution

by:
robsantos earned 500 total points
Comment Utility
after closing , but before restarting, have you made sure that the outlook.exe process has ended (via task manager)?
0
 

Author Comment

by:RFU-IT
Comment Utility
Now that you mention it, ill have to double check that, i think this user is on an older system. Thanks!
0
 

Author Comment

by:RFU-IT
Comment Utility
Thanks Rob, i opened up taskmanager then outlook, closed outlook and saw that it takes about 5 or 10 seconds before outlook ends.
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Resolve DNS query failed errors for Exchange
Use these top 10 tips to master the art of email signature design. Create an email signature design that will easily wow recipients, promote your brand and highlight your professionalism.
The viewer will learn how to simulate a series of sales calls dependent on a single skill level and learn how to simulate a series of sales calls dependent on two skill levels. Simulating Independent Sales Calls: Enter .75 into cell C2 – “skill leve…
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now