Outlook 2003 - Receiving Prompt: "The Operation Failed" when attempting to Create/Reply to Email
I'm trying to troubleshoot a employee's computer. I can't physically access the computer because it is literally over 1000 miles away, but I can remote into using vnc. The computer is running Windows XP Pro SP2. I am unaware if the user has installed anything recently to cause this.
Anyway, the problem is actually worse than stated in the title. Outlook is giving me the prompt "The Operation Failed" when I try to create a new email, reply to a received email, forward a received email, print an email, and many other functions. About all I can do is receive and read email.
Please Advise on how to troubleshoot this problem.
Thanks,
Pete
Anyway, the problem is actually worse than stated in the title. Outlook is giving me the prompt "The Operation Failed" when I try to create a new email, reply to a received email, forward a received email, print an email, and many other functions. About all I can do is receive and read email.
Please Advise on how to troubleshoot this problem.
Thanks,
Pete
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robsantos: A bad add-in or extension was my first thought as well. I turned ALL the add-in's off and restarted Outlook......didn't fix the problem.
war1: The environment is RPC over HTTP, and I believe the problem does exist with the PST being corrupt. Instead of fixing the corruption, I opted to make a new profile and import the emails. The user is up and running now. Thanks for the links......got my wheels turning.
war1: The environment is RPC over HTTP, and I believe the problem does exist with the PST being corrupt. Instead of fixing the corruption, I opted to make a new profile and import the emails. The user is up and running now. Thanks for the links......got my wheels turning.
P1ST0LPETE, glad the problem is fixed.
check In Outlook click Tools > Options > Other > Advanced Options > Addin Manager. Try unchecking everything in there and then restarting Outlook and try composing a new message (try to ferret out the offending add-in).