Link to home
Start Free TrialLog in
Avatar of ITDeptAtPCS
ITDeptAtPCS

asked on

Sonicwall to Cisco 1700 connection problem - Amber light

Hi,
Previously I had my Sonicwall NSA 3500 connected to our Cisco 1700 series router and things were working fine.  I unplugged the temporary cable connecting the two of them and ran a new one from the Sonicwall in our racks across a cable management system to the 1700.  Now on the Sonicwall, I only am getting an amber light, which blinks occasionally.  The link status on the NSA is reporting "10 Mbps half-duplex."  It is set to auto-sense the speed.

Out of desperation I tried switching with a known good cable, still the same result.
With both cables, I was able to plug into my laptop, give it the right IP address info and make it out to the internet.

Any guesses?
Avatar of harbor235
harbor235
Flag of United States of America image



ARe you using a straight through cable as your known good cable? will not work , you need a crossover cable, the firewall and the router are like devices.

harbor235;}
Avatar of ITDeptAtPCS
ITDeptAtPCS

ASKER

I've tried a stright-thru and crossover so far, both with the same results.  Right now it is a crossover.

Look for errors onthe interfaces, checksums, FCS, input and output, could be a interface went bad.

harbor235 ;}
Do a sh interface X where X is the interface.
This will list all errors as well as speed and duplex info and link/protocol state.
Please post this.
Sonicwall> show interface X2

General data:

  type                    ifWanStatic
  zone                    WAN

  linkAbility             auto
  fragmentPackets         on
  ignoreDontFragBit       on
  mtu                     1500
  bwmEnabled              off
  bwmBandwidth            384

  http mgmt               off
  https mgmt              off
  ssh mgmt                off
  ping mgmt               on
  snmp mgmt               off

  name                    X2
  comment                 Backup ISP

Static data:

  ip                      x.x.x.85
  subnetMask              255.255.255.240
  defaultGateway          x.x.x.81
  dns1                    x.x.x.3
  dns2                    x.x.x.2
  dns3                    0.0.0.0

ASKER CERTIFIED SOLUTION
Avatar of Pugglewuggle
Pugglewuggle
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
not an issue anymore