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Receiving Error Code 0Xc80003f9 when running Windows Update

Posted on 2008-09-30
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Last Modified: 2009-07-29
Hello - I am attempting to install updates to Windows XP both via WSUS Server and Windows Update.  

When attempting to install updates via Windows Update, I receive an Error Code 0Xc80003f9.  It goes not further than the error page.

When trying to grab updates from our WSUS Server, the same error code appears in the log, but goes further by logging the following:
"Warning: Search callback failed, result = 0Xc80003f9
"Warning: Failed to find updates with error code c80003f9"

The WSUS Server web address appears in the registry.  I can ping both the IP address and the server name.

Attached is the windows update log file.

Thanks for any ideas that come our way.
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Question by:ddamrau
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Expert Comment

by:orangutang
ID: 22607166
Hmm, download and open Dial-a-fix (http://wiki.lunarsoft.net/wiki/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles), click "Fix Windows Update:", and click "GO".
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Author Comment

by:ddamrau
ID: 22607335
Found solution in previous internet post on Google.  Solution was to delete files under c:\Windows\Software Distribution.  Upon deleting the files, restarting the machine, I went to Windows update to see if Windows Update would work.  It did and updates began to download both via Windows Update and WSUS.
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Accepted Solution

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ddamrau earned 0 total points
ID: 22607362
Found solution in previous internet post on Google.  Solution was to delete files under c:\Windows\Software Distribution.  Upon deleting the files, restarting the machine, I went to Windows update to see if Windows Update would work.  It did and updates began to download both via Windows Update and WSUS.    
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