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I am not able to see ishared mailboxes  on the folder list or the side bar

Posted on 2008-09-30
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Last Modified: 2012-05-05
I  am able to open shared mailboxes, but are not able to see it on the folder list or the side bar. I can only see it if I go to file---openand then enter the user name . The mailbox would then appear in the middle of outlook 2007. I used to be able to see the shared mailboxes on the folder-list view on the left side, but I no longer can. I think someone deleted it. Thank you, Hamed
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Question by:netcomp
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ach_patil earned 2000 total points
ID: 22613407
Have you recently recreated your Outlook Profile. You will need to add the shared mailboxes again to your profile.
Heres how you can do it
Adding Generic Mailboxes to your Outlook

1.Open Outlook
2.Go To Tools -> Email Accounts and Click on Change
3.On the next Window, click on More Settings
4.Click on the Advanced Tab and Click on Add button
5.In the Add Mailbox window. Type in the name of the Generic Mailbox and Click OK
6.Once the Generic Mailboxes are added. Click on OK
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by:netcomp
ID: 22624611
I should have alos said that  instead of sharing , we often use the Delegate option to give others help with the email of the managers.
Would the above instruction by you ( ach Patil) work still and would the helper be able to respond and create Clendar events on be half of the person that is sharing or delegating?

Thank you,
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LVL 1

Author Comment

by:netcomp
ID: 22633732
It would be helpful t respond to the below issues, I need to do to this asap for a member of the management team.

1.We are getting this error after following the what you said above.
Cannot display the folder. Microsoft Office Outlook cannot access the specified folder location. The operation failed. An object cannot be found.


2. I should have alos said that  instead of sharing , we often use the Delegate option to give others help with the email of the managers.
Would the above instruction by you ( ach Patil) work still and would the helper be able to respond and create Clendar events on be half of the person that is sharing or delegating?

Thank you,
0

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