Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

PDF attachment in Outlook will not open after scanned from Xerox WorkCentre Pro 35

Posted on 2008-09-30
2
Medium Priority
?
5,508 Views
Last Modified: 2009-02-23
When a document is scanned on a Xerox WorkCentrePro 35 as a PDF and sent as an email attachment, I receive the follwing meesage when it's opened..Banner Line reads "Microsoft Office Outlook" and the text reads "Can't create file Scan001.PDF. Right click the folder you want to create the file In & then click properties on the shortcut menu to check your permission for the folder". It was working fine yesterday. Nothing, honestly, nothing has changed. The user is an local administrator on the workstation. If I log in as another user on the same machine, everything is okay.
NEW INFO...IF I ACCESS THE EMAIL THROUGH OUTLOOK WEBACCESS THE PDF OPENS UP FINE. SOMEHOW OUTLOOK IS CAUSING THIS....
0
Comment
Question by:sand210
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 

Accepted Solution

by:
sand210 earned 0 total points
ID: 22662000
The question was answered by
   

rmeneses_us
10.02.2008 at 10:57AM EDT, ID: 22624866
That is not the solution to the problem. Just check the secure temp folder for Outlook. There is a problem with the amount of files it can hold, and what it needs is to be emptied or relocated (which is what I do)

go to HKCU\Software\Microsoft\Office(which ever version you have)\Outlook\Security\ and then look for OutlookSecureTempFolder. You decide what to do. but clearing or modifying, will allow you to open the attachment.
And the answer was perfect.
CFlose question and thanks
0
 

Expert Comment

by:TheLaptopWhisperer
ID: 23714643
you rock! this works!
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
Read this checklist to learn more about the 15 things you should never include in an email signature.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question