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Has anyone had any issues with their ArcSDE service hanging?

Posted on 2008-09-30
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Last Modified: 2010-10-25
We are using ArcSDE 9.2 with Oracle 9.2.0.8.  The ArcSDE service hangs at least once a day.  Below are some errors from the ArcSDE log files.

Tue Sep 30 09:36:44 2008 - Error (-51):Couldn't Start Server Task.

Tue Sep 30 09:36:47 2008 - Error (-51):Couldn't Start Server Task.

Tue Sep 30 09:36:47 2008 - Process 6712, no shared information block established

Tue Sep 30 09:36:47 2008 - SDE Server 6712 exit'd with status 3
Tue Sep 30 09:36:47 2008 - Error (-51):Couldn't Start Server Task.

Tue Sep 30 09:36:47 2008 - Process 1488, no shared information block established

Tue Sep 30 09:36:47 2008 - SDE Server 1488 exit'd with status 3
Tue Sep 30 09:36:47 2008 - ERROR: Cannot Read SERVER_CONFIG table
Tue Sep 30 09:36:47 2008 - ERROR: Cannot Read SERVER_CONFIG table
Tue Sep 30 09:36:47 2008 - ERROR: Cannot Read SERVER_CONFIG table
Tue Sep 30 09:36:47 2008 - Process 6424, no shared information block established

Tue Sep 30 09:36:47 2008 - SDE Server 6424 exit'd with status 3
Tue Sep 30 09:36:47 2008 - ERROR: Cannot Read SERVER_CONFIG table
Tue Sep 30 09:36:48 2008 - Error (-51):Couldn't Start Server Task.

Tue Sep 30 09:36:48 2008 - Error (-51):Couldn't Start Server Task.

Tue Sep 30 09:36:48 2008 - Process 6520, no shared information block established

Tue Sep 30 09:36:48 2008 - SDE Server 6520 exit'd with status 3
Tue Sep 30 09:36:49 2008 - Error (-51):Couldn't Start Server Task.

Tue Sep 30 09:36:49 2008 - Process 4432, no shared information block established

Tue Sep 30 09:36:49 2008 - SDE Server 4432 exit'd with status 3
Tue Sep 30 09:36:49 2008 - Error (-51):Couldn't Start Server Task.

Tue Sep 30 09:36:49 2008 - Process 5764, no shared information block established

Sometimes the I can stop and restart the service and it is fine.  Other times I have to reboot the server.  Any help would be greatly appreciated.
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Question by:regis_ee
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Accepted Solution

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regis_ee earned 0 total points
ID: 22634669
I think the solution is increase heap size in the register key. Each ArcSDE connection has a process named gsrvr.exe, It takes 9kb from heap. If there are more than 300 connections to ArcSDE, the heap size is up to 3MB to fit the size of these connections.
After increase heap size, it seams fine.
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