My apologies if this appears twice, i think i posted incorrectly the first time. I've checked out the other posts about people having trouble with outlook not recognizing/using word as email editor. I am using Outlook 2002, XP Pro. And all of a sudden, it just stopped using word as my editor. I checked the settings, ran a virus scan, all the simple stuff. The box is checked for using word, but it's not using it. About every 10 seconds when Outlook is open, it looks like it's looking for/trying to install a program (you know, the icon comes up, and it says "preparing to install). Did something disappear? should i just do a system restore? i swear, it was working yesterday. I can't do any detect/repair - it says the feature isn't installed (in both word and outlook).