Solved

Outlook signature setting won't stick

Posted on 2008-09-30
4
1,840 Views
Last Modified: 2012-05-05
Some of our users have a signature selected, but occasionally it clears, and there is no signature selected.

Is there a way to make sure that the signature selection doesn't clear and go to "none".

Thanks.
0
Comment
Question by:taborrg
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 32

Assisted Solution

by:gupnit
gupnit earned 250 total points
ID: 22608692
Hi,
Make sure that they have Signatures setup under DRIVE:\Documents and Settings\USER\Application Data\Microsoft\Signatures
and same are setup in Tools -> Options --> Mail Format --> Signatures
If it is done and the settings are not changed and profile not recreate then Signatures will stick
Thanks
Nitin
0
 
LVL 32

Assisted Solution

by:gupnit
gupnit earned 250 total points
ID: 22608705
Also as a test on some users PC, delete and recreate their profiles to check
Thanks
Nitin
0
 
LVL 5

Accepted Solution

by:
NutrientMS earned 250 total points
ID: 22608810
Quite often the reason this happens is when you place a .htm file in the signatures folder, you will only have a signature when replying to HTML emails.  If you create the signature from scratch within Outlook, or use a .html file instead of .htm, Outlook will actually create a .rtf and a .txt file for replying to Rich Text and Plain Text emails.

As said above, if you delete their signature, and recreate it through outlook, check the c:\Documents and Settings\<USERNAME>\application data\microsoft\signatures

folder and make sure there is 3 files in there for .html .rtf and .txt
0
 
LVL 1

Author Closing Comment

by:taborrg
ID: 31501668
Thanks for the help.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question