?
Solved

Outlook signature setting won't stick

Posted on 2008-09-30
4
Medium Priority
?
2,032 Views
Last Modified: 2012-05-05
Some of our users have a signature selected, but occasionally it clears, and there is no signature selected.

Is there a way to make sure that the signature selection doesn't clear and go to "none".

Thanks.
0
Comment
Question by:taborrg
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 32

Assisted Solution

by:gupnit
gupnit earned 1000 total points
ID: 22608692
Hi,
Make sure that they have Signatures setup under DRIVE:\Documents and Settings\USER\Application Data\Microsoft\Signatures
and same are setup in Tools -> Options --> Mail Format --> Signatures
If it is done and the settings are not changed and profile not recreate then Signatures will stick
Thanks
Nitin
0
 
LVL 32

Assisted Solution

by:gupnit
gupnit earned 1000 total points
ID: 22608705
Also as a test on some users PC, delete and recreate their profiles to check
Thanks
Nitin
0
 
LVL 5

Accepted Solution

by:
NutrientMS earned 1000 total points
ID: 22608810
Quite often the reason this happens is when you place a .htm file in the signatures folder, you will only have a signature when replying to HTML emails.  If you create the signature from scratch within Outlook, or use a .html file instead of .htm, Outlook will actually create a .rtf and a .txt file for replying to Rich Text and Plain Text emails.

As said above, if you delete their signature, and recreate it through outlook, check the c:\Documents and Settings\<USERNAME>\application data\microsoft\signatures

folder and make sure there is 3 files in there for .html .rtf and .txt
0
 
LVL 1

Author Closing Comment

by:taborrg
ID: 31501668
Thanks for the help.
0

Featured Post

Learn how to optimize MySQL for your business need

With the increasing importance of apps & networks in both business & personal interconnections, perfor. has become one of the key metrics of successful communication. This ebook is a hands-on business-case-driven guide to understanding MySQL query parameter tuning & database perf

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Changing a few Outlook Options can help keep you organized!
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
Suggested Courses

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question