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Outlook signature setting won't stick

Some of our users have a signature selected, but occasionally it clears, and there is no signature selected.

Is there a way to make sure that the signature selection doesn't clear and go to "none".

Thanks.
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taborrg
Asked:
taborrg
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3 Solutions
 
gupnitCommented:
Hi,
Make sure that they have Signatures setup under DRIVE:\Documents and Settings\USER\Application Data\Microsoft\Signatures
and same are setup in Tools -> Options --> Mail Format --> Signatures
If it is done and the settings are not changed and profile not recreate then Signatures will stick
Thanks
Nitin
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gupnitCommented:
Also as a test on some users PC, delete and recreate their profiles to check
Thanks
Nitin
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NutrientMSCommented:
Quite often the reason this happens is when you place a .htm file in the signatures folder, you will only have a signature when replying to HTML emails.  If you create the signature from scratch within Outlook, or use a .html file instead of .htm, Outlook will actually create a .rtf and a .txt file for replying to Rich Text and Plain Text emails.

As said above, if you delete their signature, and recreate it through outlook, check the c:\Documents and Settings\<USERNAME>\application data\microsoft\signatures

folder and make sure there is 3 files in there for .html .rtf and .txt
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taborrgAuthor Commented:
Thanks for the help.
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