[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now


Outlook signature setting won't stick

Posted on 2008-09-30
Medium Priority
Last Modified: 2012-05-05
Some of our users have a signature selected, but occasionally it clears, and there is no signature selected.

Is there a way to make sure that the signature selection doesn't clear and go to "none".

Question by:taborrg
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
LVL 32

Assisted Solution

gupnit earned 1000 total points
ID: 22608692
Make sure that they have Signatures setup under DRIVE:\Documents and Settings\USER\Application Data\Microsoft\Signatures
and same are setup in Tools -> Options --> Mail Format --> Signatures
If it is done and the settings are not changed and profile not recreate then Signatures will stick
LVL 32

Assisted Solution

gupnit earned 1000 total points
ID: 22608705
Also as a test on some users PC, delete and recreate their profiles to check

Accepted Solution

NutrientMS earned 1000 total points
ID: 22608810
Quite often the reason this happens is when you place a .htm file in the signatures folder, you will only have a signature when replying to HTML emails.  If you create the signature from scratch within Outlook, or use a .html file instead of .htm, Outlook will actually create a .rtf and a .txt file for replying to Rich Text and Plain Text emails.

As said above, if you delete their signature, and recreate it through outlook, check the c:\Documents and Settings\<USERNAME>\application data\microsoft\signatures

folder and make sure there is 3 files in there for .html .rtf and .txt

Author Closing Comment

ID: 31501668
Thanks for the help.

Featured Post

Enroll in October's Free Course of the Month

Do you work with and analyze data? Enroll in October's Course of the Month for 7+ hours of SQL training, allowing you to quickly and efficiently store or retrieve data. It's free for Premium Members, Team Accounts, and Qualified Experts!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question