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Portal - Can not launch game - Update too large

Posted on 2008-09-30
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Last Modified: 2013-12-21
Hello,
I just purchased the game Portal, and found out it is a Steam game which requires an internet connection. Well, apparently, my internet connection stinks, because when I try to launch Portal, the update screen appears, says it's going to take 1 day to load, and crashes a half-hour later with an error similar to:

Steam servers are unavailable or busy, try again later.

I tried disabling updates, but I guess the initial update is needed to launch the game. Anyone know if there is any way I can download the needed updates without using Steam?

Thanks for your time!!
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Question by:ottobock
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by:ottobock
ID: 22608428
And yes, I do have a slow internet connection at home... :-)
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☠ MASQ ☠ earned 2000 total points
ID: 22608876
You are in a Catch 22 situation here, yes you can run Portal in an Offline mode so you don't need an Internet connection BUT in order to do that you need to have Steam fully update it first!

Even with a slow connection 24hours seems excessive for an update time. Have you devoted all the PC's resources to the Steam connection and no other Internet connections running concurrently? (including Spyware - worth scanning).

This from Steam explains how they load balance their update servers and give some of the commonest reasons that connections to the servers are unusually slow:
https://support.steampowered.com/kb_article.php?ref=9498-WPDF-3220
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by:ottobock
ID: 22623645
:-(
That's what I assumed, but I didn't want to believe. It's beyond me that Valve would not release a downloadable update, but instead, they must funnel everything through Steam, which can encounter problems all over the board (i.e. firewall, proxy, etc...)

And just in case you can't download the update, let the programmers also ensure the game can't launch without Steam and without the update.

It stinks doing this, but I may have to look in the grey areas to play a game I legally paid for... Argg!

Thanks for the notes MASQUERAID! I'll leave this post open for a couple more days only to see if any other ideas are around.

Thanks again!
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LVL 7

Author Closing Comment

by:ottobock
ID: 31501680
Thanks for the help.
Of course, I wish the news was better, but it was as expected. ;-)
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