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Windows 2000 Citrix Server will not copy over local printers

Posted on 2008-09-30
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Last Modified: 2013-11-21
I have a Windows 2000 Citrix server that people connect to over an RDP connection.  We have a non-profit organizaion that connects to the server with a local username and password and runs a database program.  They want to print locall to their printer in another city.  I had them send me the printer installation CD and loaded the driver for the printer on to the server.  I had them then connect and they could still not see their local printer.  When I connected, I noticed that even while I was on the network and had the same printer installed on my work machine as on the server, the printer sessions would not map over and there would be nothing in the printers area of printer (from workstation).  So my server is not mapping over local printers.  If there something I can install, check or set on my server to allow local printers to be mapped over during an RDP connection?
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Question by:jln543
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matrixnz earned 500 total points
ID: 22613295
Under RDP Options on the client have they checked the box under Local Resources "Printers" also under Group Policy have you checked that Do not allow Client Printer Redirection is enabled (if in 2003 Domain) otherwise check the RDP-Tcp Properties found under Terminal Services Configuration Tool that the Client Settings has Windows Printer Mapping Checked.  Also under Device Manager on the Server check that "Terminal Server Device Redirector" is available and without errors, it can be found under System Devices.

Cheers
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Author Comment

by:jln543
ID: 22618204
I verified that the client has Printers checked under local resources.  I aslo checked the RDP-Tcp properties and I checked the printer mapping (this made no change).  I looked under device manager on the server and terminal server device redirector is available and without errors.  I still can't map over my local printer.
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Author Closing Comment

by:jln543
ID: 31501717
I noticed that under the properties  of the RDP-Tcp that it wasn't enabling the mapping of printers over to the server.  I had it checked to allow that but I saw that there was another check to disable it.  Since you pointed me in the right direction I can give you the points.
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