Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Can't print from Word 2007

Posted on 2008-09-30
2
1,007 Views
Last Modified: 2013-12-08
I can print from Notepad, Adobe Reader, Execl 2007, Outlook 2007, just fine. When I try to print anything, including a new, blank document with the word test, I get an alarm on the printer and the error "Supply Rec. Paper" on the LCD screen.

I Googled it and was getting answers about things like feed tires, sensors, etc. However, if the other programs print fine, it seems more like a device setting or driver issue to me. I un-installed, downloaded and re-installed the latest drivers from Canon's web site.

BTW, this is on an XP Pro machine.
0
Comment
Question by:steveg95
2 Comments
 
LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 22609351
What is the default paper size you are using in Word?
It sounds as if you are sending a manual feed instruction to the printer
("Use this non-standard size of paper and wait for the user to press button on printer before proceeding").  Check page settings and try a different standard size, then check your Print Settings to see if you have maual feed enabled.
0
 
LVL 38

Accepted Solution

by:
hdhondt earned 500 total points
ID: 22610079
Note that, in Word, you *must* set the paper size, type and tray from Page Setup. Setting it from printer Properties at print time will be ignored.
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Citrix XenApp, Internet Explorer 11 set to Enterprise Mode and using central hosted sites.xml file.
Several part series to implement Internet Explorer 11 Enterprise Mode
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
This Micro Tutorial will demonstrate how nuggets on the Web are formatted by using Chrome Developer Tools. These tools would not only view the site's CSS but it can also modify it and save the CSS to use on your own site.

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question