paulfarmer
asked on
Can't Delete Messages.
We have an SBS 2003 with an exchange server; about 25 users on the network all running XP. One user reported an error when trying to delete message from her inbox. The error read: "A disk error on the Microsoft Exchange Server computer has occurred. Contact your system administrator." Well, I'm the system admin, and I'm lost. Any ideas? Thanks.
-Paul
-Paul
Dimarc67
Do the server event logs show any errors?
I hope you have backups. I would take the server down tonight and run a chkdsk on that drive with the information store - a chkdsk /r - this will take a while.
ASKER
Dimarc67,
Where do I need to look in the event logs?
Where do I need to look in the event logs?
Log into the SBS server with an account that has domain administrative privileges. Once logged in, right-click on "My Computer" (whether it's in the Start Menu or on the Desktop) and select "Manage" to open the Computer Management utility. Once open, open the Event Viewer area, and check the log entries in "System" and "Application".
If you can consistently cause the error to occur, do it, then check the logs for any corresponding messages.
Dimarc67
New York, NY
If you can consistently cause the error to occur, do it, then check the logs for any corresponding messages.
Dimarc67
New York, NY
Hi
disk error or not, the error is in your exchange store.
Run an offline defragmentation of your store during night. Heres a good link for doing that flawless.
Choos for the new database file option, this will prbably take care of your issue.
http://www.petri.co.il/defragment_exchange_2000_2003_server_databases.htm
And offcourse, test your hardware and,backup,backup,backup
regards
Rikke
disk error or not, the error is in your exchange store.
Run an offline defragmentation of your store during night. Heres a good link for doing that flawless.
Choos for the new database file option, this will prbably take care of your issue.
http://www.petri.co.il/defragment_exchange_2000_2003_server_databases.htm
And offcourse, test your hardware and,backup,backup,backup
regards
Rikke
ASKER
The Hard Drive, on the users computer that was have the problem, just crashed. We have backups, so no problem there, but do y'all still think it is the server or just the users computer?
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ASKER
I'll do the restore and let you know what happens.
Thanks.
-Paul
Thanks.
-Paul
ASKER
The restore worked. Thanks for the help, though.