slarge
asked on
Differentiating between e-mails that come into one single mailbox.
Hi,
One of our users currently has several e-mail addresses associated with her account. One of them is for a different business, as such it's important to her to be able to easily differentiate what mailbox it was intended for when the e-mails arrive, that way she can change the 'FROM:' address accordingly.
To give you an example:
User's Mailbox: Testuser
Associated e-mail accounts: Testuser@business1.com, Testuser@business2.com
When mail comes in, she has no idea whether it was destined for business1 or business2, without reading the content of the e-mail.
My recommendation was to create a seperate account and associate that with the second business, that way she can open up a second mailbox in Outlook and the two would not get confused. She does not like that idea because she is afraid she will forget about the 2nd mailbox and not check it regularly enough.
So my question, is there another way to differentiate between the e-mails as they come in?
One of our users currently has several e-mail addresses associated with her account. One of them is for a different business, as such it's important to her to be able to easily differentiate what mailbox it was intended for when the e-mails arrive, that way she can change the 'FROM:' address accordingly.
To give you an example:
User's Mailbox: Testuser
Associated e-mail accounts: Testuser@business1.com, Testuser@business2.com
When mail comes in, she has no idea whether it was destined for business1 or business2, without reading the content of the e-mail.
My recommendation was to create a seperate account and associate that with the second business, that way she can open up a second mailbox in Outlook and the two would not get confused. She does not like that idea because she is afraid she will forget about the 2nd mailbox and not check it regularly enough.
So my question, is there another way to differentiate between the e-mails as they come in?
Create a rule based on the account the message was sent to and filter it to a seperate folder.
ASKER
Thanks, can you be more specific with which rule and how to set this up? I've tried going through the rules and they do not appear to be working properly. (The e-mails still come into my inbox).
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
The problem with that is that the user account is setup in Active Directory with the e-mail addresses. So when I try to select the "specific account" using the Rules wizard, it only gives me the option to use "Microsoft Exchange Account".
Which doesn't do me any good.
I've also tried using the: "..with specific words in the recipient's address" rule and could not get that to work either.
Which doesn't do me any good.
I've also tried using the: "..with specific words in the recipient's address" rule and could not get that to work either.
Hi,
Try following dathho's instructions again, but where you get to the part where you specify the account, choose the condition:
"With Specific words in the recepient's address"
Then you can specify the different domain name for the other buisness and have it filter into a different folder (as above).
Try following dathho's instructions again, but where you get to the part where you specify the account, choose the condition:
"With Specific words in the recepient's address"
Then you can specify the different domain name for the other buisness and have it filter into a different folder (as above).
hehe, sorry please disregard as I just re-read the bottom line of you post :)
What problem do you strike when trying to use the "Specific Words" condition?
What problem do you strike when trying to use the "Specific Words" condition?
ASKER
I don't really run into any issues, outside of the fact that it doesn't work. ;-P
What I entered for the 'specific words' condition was the exact e-mail address and then I designated the folder that it's supposed to go to. The problem is that when e-mails come in, the rules don't appear to be doing anything. The mail still lands right in my inbox and does not get moved to the correct folder.
What I entered for the 'specific words' condition was the exact e-mail address and then I designated the folder that it's supposed to go to. The problem is that when e-mails come in, the rules don't appear to be doing anything. The mail still lands right in my inbox and does not get moved to the correct folder.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
That works like a charm, thanks jazpuk.