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Vista system will not allow us to download Windows Updates

Posted on 2008-09-30
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Last Modified: 2012-05-05
Relatively new HP desktop with Vista Home Premium.  Upon attempting to download Windows Updates, we get error 80070490.  I've checked the web for a solution and found it to be confusing.  One suggestion is to download Update KB938371.  However, the instructions seem quite complicated.  I can't imagine that MS would make us do this just to get updates.  Can someone please confirm the right way to fix this problem?  Thanks.
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Question by:tonyadam
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ibrahim52 earned 1500 total points
ID: 22611993
Alright,this problem occurs only if you have version of WINDOWS VISTA which does not have Service Pack 1 installed.Microsoft has suggested to update your WINDOWS VISTA with new original disc with SP1.I dont know you have the DVD with you or not,but i would suggest you to download the pack,install it and than check.Best of luck.

Download Link :
http://www.microsoft.com/downloads/details.aspx?FamilyID=B0C7136D-5EBB-413B-89C9-CB3D06D12674&displaylang=en
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by:tonyadam
ID: 22616945
We will try it and get back to you.
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