Solved

Can't send Emails with large attachments in outlook 2003, Trend Micro Issue?

Posted on 2008-09-30
3
1,490 Views
Last Modified: 2013-11-29
Hi Guys,

I am having some issues sending Emails with large attachments out of outlook 2003.

The Emails when sent will sit in the outbox and return the error during send and recieve

Sending reported error (0x8004210b) : the operation timed out waiting for a response from the sending (SMTP) server.

Sending reported error (0x800CCC0B) 0x800CCC0B

although it is sitting in the outbox and returning this error the message is continually sending to the recipient.

When disabling Trend Micro internet security the problem was rectified.  I then just disabled the outgoing E-mail scanning function but that didn't help.

I cant find any proper support or fix for this so any help would be great.

Cheers


0
Comment
Question by:SM17CH
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 12

Accepted Solution

by:
Steve earned 500 total points
ID: 22612070
we see this a lot.. its usually caused because your ISP's SMTP server has timed out due to the length of time it has taken to receive the email, and because it hasnt told your mail client that it has finished receiving, you send it again .. and again .. and again..

the other reason we've seen is that the actual outbox or sentitems folder (esp in outlook express) has a corruption in it ( because there is a 2gb limit on mailstore size).. run an exchange PST checking program over your mailstore to make sure its ok..

something like the microsoft PST repair tool..


0
 
LVL 2

Author Comment

by:SM17CH
ID: 22629782
The same thing is happening with the same account on different PC's within the office (All have trend installed) so it would probably not be the PST Files, do you know what is involved in getting the time out length changed? or is it just a set amount of time that the ISP allows?
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

UPDATE - 6/15/2011 Added support for Release Update 6 Maintenance Patch 2 Point Patch 1 (RU6 MP2 PP1). Fixed a defect in the username field that was hard-coded to look for a specific domain (left over code from testing). This release will be the …
By the time you finish reading this article, you may have already lost all your money because you don't know the simple steps to securing your BitCoin wallet. BitCoin is an incredible invention. It is a decentralized currency system, which is the…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question