Solved

Device could not be snapped because it contains an active cache file

Posted on 2008-09-30
2
1,331 Views
Last Modified: 2013-12-01
I have some Exceptions in my daily backup log:

Backup- Server-komunal.Varazdin.localV-79-57344-34110 - AOFO: Initialization failure on: "\\Server-komunal.Varazdin.local\C:". Advanced Open File Option used: Symantec Volume Snapshot Provider (VSP).
Snapshot provider error (0xE0008520): Device could not be snapped because it contains an active cache file.
Check the Windows Event Viewer for details.
V-79-57344-34110 - AOFO: Initialization failure on: "\\Server-komunal.Varazdin.local\D:". Advanced Open File Option used: Symantec Volume Snapshot Provider (VSP).
Snapshot provider error (0xE0008520): Device could not be snapped because it contains an active cache file.
Check the Windows Event Viewer for details.
V-79-57344-34110 - AOFO: Initialization failure on: "\\Server-komunal.Varazdin.local\E:". Advanced Open File Option used: Symantec Volume Snapshot Provider (VSP).
Snapshot provider error (0xE0008520): Device could not be snapped because it contains an active cache file.
Check the Windows Event Viewer for details.


Server-komunal is windows 2000 server operating system.
Do you have any suggestions?

0
Comment
Question by:ivugrinec
2 Comments
 
LVL 28

Accepted Solution

by:
honmapog earned 500 total points
ID: 22617436
To get rid of the active cache file you probably need to reboot. If you can't reboot, you could try to use Process Explorer to close the handle on the snapshot files.

To avoid this problem for the future, make sure that your antivirus solution is excluding *.VSP from scheduled and on-access antivirus scan. Also make sure to exclude the "Backup Exec AOFO Store" folder at the root of the C: D: and E: drive.
0
 

Author Closing Comment

by:ivugrinec
ID: 31501867
Yes. That solved the problem completley. No more warnings.  
0

Featured Post

Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A quick step-by-step overview of installing and configuring Carbonite Server Backup.
Create your own, high-performance VM backup appliance by installing NAKIVO Backup & Replication directly onto a Synology NAS!
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question