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Cannot forward mail when a secondary smtp e-mailaddress is selected

Posted on 2008-10-01
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Last Modified: 2012-05-05
Hi,

Some users have problems forwarding mails.
We have one mailbox the info@domain.com that has about 10 e-mailaddresses configured on it.
so all mails sent to support@domain.com, info@domain.com, sales@domain.com come into 1 mailbox.

When the user creates a new mail and selects info@domain.com in the from field all the mails get forwarded.
When the user creates a new mail and selects support@domain.com in the from field the user gets the error:
"You do not have permission to send to this recipient.  For assistance, contact your system administrator."
The support@domain.com is not the primary SMTP address but a secondary.

This should work, how can we fix this or is there a fix from MS?

Grtz,

Walter
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Question by:techneitsolutions
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mass2612 earned 500 total points
ID: 22612771
Hi,

Unfortunately Exchange does not deal with sending from secondary addresses. As far as Exchange is concerned you can only have one from address and therefore won't let you send from the secondary addresses.

You need to have multiple mailboxes with permissions to send from those mailboxes with those additional addresses. There are ways to trick Exchange but I don't usually do this but try this from Kieran

Sending email from secondary addresses
http://www.block.net.au/help/Dummy-POP3/

Two Domains One User
http://www.amset.info/exchange/twodomainsoneuser.asp
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Author Closing Comment

by:techneitsolutions
ID: 31501883
thanks, the dummy-POP3 did the trick.
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