When some of the users log onto their Citrix session their video quality is really bad and are unable to read text on documents like PDF's. When I went in to one of the user's display settings on their Citrix session I seen that their Colour Quality is set at 8 bit and can't be increased.
On the Citrix server I went into the Appearance settings for the Server Desktop application and the Colour setting is set to True Colour (24-bit).
Can anyone advise how I can resolve this ?
Many thanks in advance.