• Status: Solved
  • Priority: Medium
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Follow up allerts not appearing

Hi all,
i have a user that sets her follow ups on her notes mail, but the follow up prompt never appears. We have refreshed the design, run a fix up, run a compress and reinstalled notes on her PC. Any ideas?
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CAPETOWNLONGBOW
Asked:
CAPETOWNLONGBOW
  • 2
1 Solution
 
SysExpertCommented:
1) Check that alert notifications are turned on in the user preferences.  Turn it off and then on again , saving after each time.

2) Do a replace design rather than refresh if the above does not work.

I hope this helps !
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CAPETOWNLONGBOWAuthor Commented:
Replace design has now been done, no luck. Awaiting user to return from a meeting to test alert notifications.
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CAPETOWNLONGBOWAuthor Commented:
Replaced the design againand reinstalle dnotes on the users PC
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