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Follow up allerts not appearing

Posted on 2008-10-01
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Last Modified: 2013-11-16
Hi all,
i have a user that sets her follow ups on her notes mail, but the follow up prompt never appears. We have refreshed the design, run a fix up, run a compress and reinstalled notes on her PC. Any ideas?
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Question by:CAPETOWNLONGBOW
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Accepted Solution

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SysExpert earned 2000 total points
ID: 22614615
1) Check that alert notifications are turned on in the user preferences.  Turn it off and then on again , saving after each time.

2) Do a replace design rather than refresh if the above does not work.

I hope this helps !
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Author Comment

by:CAPETOWNLONGBOW
ID: 22615146
Replace design has now been done, no luck. Awaiting user to return from a meeting to test alert notifications.
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Author Closing Comment

by:CAPETOWNLONGBOW
ID: 31501901
Replaced the design againand reinstalle dnotes on the users PC
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