Solved

USB mouse hangs have to unplug and plug back in to unstick the mouse

Posted on 2008-10-01
8
733 Views
Last Modified: 2013-12-09
My mouse hangs working on a windowsXP workstation.  I have to unplug at the USB port and plug it back in to unstick it.  I unistalled and re-installed the driver.  That helped for 1 day, then it started to hang again.
0
Comment
Question by:Danean
  • 5
  • 3
8 Comments
 
LVL 10

Expert Comment

by:TCB1
Comment Utility
Try a different usb port. Also, can you reproduce the problem with the mouse on another system?
0
 

Author Comment

by:Danean
Comment Utility
I did try a different port.  That did not work.  I also switched the mouse with a different mouse.
0
 
LVL 10

Expert Comment

by:TCB1
Comment Utility
Try booting to a linux live cd (Ubuntu 8.04) and see if the mouse works properly. If it does it has to be a windows issue. If that's the case, you could try a XP Repair install.
0
 

Author Comment

by:Danean
Comment Utility
I ended up disabling the DMA.  That seems to have fixed the issue.  I will let you know if that does not work.  thanks.
0
IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 

Author Comment

by:Danean
Comment Utility
Disabling the DMA did not work for long.  So now I have attached an external USB port.  I will wait a couple of days and see if that is the fix.
0
 

Author Comment

by:Danean
Comment Utility
I added an external USB port and have tested this as a solution for a little over a week and the problem has not recurred.

We can close the ticket.
0
 
LVL 10

Expert Comment

by:TCB1
Comment Utility
Ok, great. I'm glad it's working now. What do you mean by "external USB". Do you mean a hub?
0
 

Accepted Solution

by:
Danean earned 0 total points
Comment Utility
Yes.  I added a hub.  The problem has not happened since.

0

Featured Post

Do You Know the 4 Main Threat Actor Types?

Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

Join & Write a Comment

I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
It started not too long ago. It was at first annoying. My keystrokes seemed to be randomly generated, not the ones I typed on the keyboard. For some reason this only happened in certain applications (especially browsers such as IE11, Firefox and Chr…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now