Link to home
Start Free TrialLog in
Avatar of knutsonit
knutsonitFlag for United States of America

asked on

The recipient's e-mail address was not found in the recipient's e-mail system. When setting up a meeting in Outlook

One of our users was setting up a meeting in Outlook and selected 3 email distrobution groups to invite (from the global address list).  When he sent out the meeting request he received a bunch of Undeliverable messages "The recipient's e-mail address was not found in the recipient's e-mail system" referencing one of our users who was removed from the system a few months ago.  I looked in AD and find no reference of her account so this seems to be coming from somewhere else?  I don't believe it's from outlook's cache as I watched him select directly from the global address list.  Below is the exact error:

Delivery has failed to these recipients or distribution lists:

Kristen Nelson
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.

  _____  

Sent by Microsoft Exchange Server 2007







Diagnostic information for administrators:

Generating server: mex111.KCS.COM

IMCEAEX-_O=KNUTSON+20CONSTRUCTION+20SERVICES_OU=KCS_cn=Recipients_cn=knelson@KnutsonConstruction.com
#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##

Original message headers:

Received: from mex111.KCS.COM ([10.69.69.35]) by mex111.KCS.COM ([10.69.69.35])
 with mapi; Wed, 1 Oct 2008 08:18:26 -0500
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: Joe Levin<JLevin@KnutsonConstruction.com>
To: Kristen Nelson
      <IMCEAEX-_O=KNUTSON+20CONSTRUCTION+20SERVICES_OU=KCS_cn=Recipients_cn=knelson@KnutsonConstruction.com>
Date: Wed, 1 Oct 2008 08:18:25 -0500
Subject: Project Manager/Superintendent Meeting
Thread-Topic: Project Manager/Superintendent Meeting
Thread-Index: Ackjx9YE/4dPhIZuQcKWKOoK1RDH0Q==
Message-ID: <592B796B015D75418FD720F45E2FA907037BFA0E76@mex111.KCS.COM>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <592B796B015D75418FD720F45E2FA907037BFA0E76@mex111.KCS.COM>
acceptlanguage: en-US
MIME-Version: 1.0

ASKER CERTIFIED SOLUTION
Avatar of flyingsky
flyingsky

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of knutsonit

ASKER

Now that I think about it you may be onto something.  There were a few (5 or 6) of these rejections and I believe she was a delegate for the calendars for a group of people.  Is there a quick and easy way to figure out who she has calendar delegate permissions and remove them?
Avatar of flyingsky
flyingsky

I don't know any easy way to check. Since you mentioned your user tried to send to 3 distribution groups, I would suggest send test to one at a time and find out which one is in question.
Hi,

I have the exact same problem, the user and mailbox were deleted 2months ago and I still receive bounce backs from her email address.  I have checked and removed delegates and no forwarder rules exist.  I have also tried recreating the user and mailbox and still receive bounce backs.

Please advise.
In the person's Outlook, remove all Delegates.  This fixed it for me.