launching the gallery results in this error code... If I go to website, no active x component installs... The user is running windows XPSP2 with Office 2003 Professional... I have done a repair on the Office install, I have checked the MDAC level and it is 2.81SP1 and component matching is ok... I have renamed mstore10.mgc to mstore10.old so organizer can rebuild the catalog, and have added the http://office.microsoft.com
to the safe site list...
I have looked for the addon Microsoft Office Template and Media Control in Explorer, and do not see it there even in disabled state, So I am wondering why when i go to the clipart site it is not promptinmg me to install the active x component... I feel this is the main issue, this addon being missing and not installing, but going to MIcrosoft and othe sites I have not found a way to reinstall it (Like in a download package)... I do not want to reinstall the OS, although I have the possibility of doing a reinstall of the office... I am looking for a quick fix for this problem, and I know you guys and gals are the smartes people out there, and may have run across this probloem before.