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XP service pack 3 prevents the key assignments of setpoint

Posted on 2008-10-01
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Last Modified: 2013-12-09
I installed service pack 3. Succesfully.

The only problem is that the key assigments in the setpoint program do not work any more. I replaced them, but this does not change. I restarted the program or the computer. Nothing helped.

A long time ago on another system, I once upgraded setpoint with the result that I had to reinstall the computer as the keyboard was not working anymore.

So, I am anxious to upgrade setpoint.
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Question by:vspruytte
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Accepted Solution

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RLLSTech earned 500 total points
ID: 22616068
Just found this:

http://forums.logitech.com/logitech/board/print?board.id=software_mice&message.id=12424&page=1&format=page

Apparently it's a known problem without a solution from Logitech yet.
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Author Comment

by:vspruytte
ID: 22631851
the problem can be solved by

- removing the batteries of the keyboard
- restart the computer
- put batteries in
- reconnect the keyboard to the hub

solved

-> the keyboard has to be rediscovered to be able for the setpoint setup to be used
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Expert Comment

by:rcwwhite
ID: 22971685
Your suggestion applies to a cordless keyboard.  I have a USB corded Wave keyboard.
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Author Comment

by:vspruytte
ID: 22973938
I think that you will have to find an anology: disconnect and reconnect the keyboard so it has to be rediscovered. maybe even delete the keyboard in the hardware profile. and in between: connecto a normal keyboard.
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Expert Comment

by:rcwwhite
ID: 23064813
You never resolved my question.  rcwwhite
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Expert Comment

by:RLLSTech
ID: 23064964
I have had issues where the keyboard, even though it's been unplugged and replugged, will not get rediscovered due to a trashed driver installation.  Check device manager for a problem with the keyboard driver.  I had to remote into the computer with this issue to fix it because I couldn't log in with the keyboard.  After removing the kbd driver, I re-connected it and the driver installed successfully.

Why haven't you opened your own question for this, RCWWhite?
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