[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 856
  • Last Modified:

DC plug connection broken, replace jack or mb?

Hi Experts.  I have a customer who brought me a Gateway laptop (model #mt6841) that has a broken ac/dc plug connection.  Without tearing it open, I was curious if anyone could tell if this required replacing the entire motherboard or just the connection?

I worked on HP's and Dell's and know them much better then Gateways.  Thanks for your help.

(I found this website which makes it seem like it's seperate from the board but I wanted an experts opinion:  http://www.laptoppartsexpert.com/i-62564-dc-jack.html)
0
samiam41
Asked:
samiam41
  • 3
  • 3
2 Solutions
 
belowzerotechCommented:
it is a seperate part, but I would be careful in the soldering process, if you aren't well versed in that I would ask someone who is. I had to replace that part once on my first laptop because it had become loose and would not properly charge the laptop. Good luck.
0
 
samiam41Author Commented:
I typically never solder anything on the mb.  While I would rather not solder this, if I did, how tricky of a gig is this?  I am much more servers, networks and business customers.  I know these things can be a major pain in the @ss.
0
 
nobusCommented:
i have a bad laptop jack here myself, and would try to solder it, but can't find the part here (a compaq)
so be sure you have the correct part; i also found out the unsoldering of parts on a mobo did not go well (fast enough) with a 60 W Weller iron, so i will use a 100 W to speed up the unsoldering process.
I hope this can help you
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 
samiam41Author Commented:
that will actually help a lot.  finding the part seemed to be the "easiest" part (guess Gateway has had a lot of problems with this).  my concern was the iron's temp and what was acceptable for the mb.  100w is safe?
0
 
nobusCommented:
not really "safe"; you'll have to unsolder /resolder fast, but with the other iron, i ended heating up the whole motherboard, before a simple capacitor came loose...
also; make sure it is well earthed
0
 
samiam41Author Commented:
Thank you for the information.  It made a HUGE difference on my approach to fixing this.  Take care!

-Aaron
0
 
nobusCommented:
when i receive such a comment, i know again why i do this work here..
0

Featured Post

[Webinar] Cloud and Mobile-First Strategy

Maybe you’ve fully adopted the cloud since the beginning. Or maybe you started with on-prem resources but are pursuing a “cloud and mobile first” strategy. Getting to that end state has its challenges. Discover how to build out a 100% cloud and mobile IT strategy in this webinar.

  • 3
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now