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DC plug connection broken, replace jack or mb?

Hi Experts. I have a customer who brought me a Gateway laptop (model #mt6841) that has a broken ac/dc plug connection. Without tearing it open, I was curious if anyone could tell if this required replacing the entire motherboard or just the connection?

I worked on HP's and Dell's and know them much better then Gateways. Thanks for your help.

(I found this website which makes it seem like it's seperate from the board but I wanted an experts opinion: http://www.laptoppartsexpert.com/i-62564-dc-jack.html)

ASKER CERTIFIED SOLUTION

belowzerotech

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samiam41

ASKER

I typically never solder anything on the mb. While I would rather not solder this, if I did, how tricky of a gig is this? I am much more servers, networks and business customers. I know these things can be a major pain in the @ss.

nobus

i have a bad laptop jack here myself, and would try to solder it, but can't find the part here (a compaq)
so be sure you have the correct part; i also found out the unsoldering of parts on a mobo did not go well (fast enough) with a 60 W Weller iron, so i will use a 100 W to speed up the unsoldering process.
I hope this can help you

samiam41

ASKER

that will actually help a lot. finding the part seemed to be the "easiest" part (guess Gateway has had a lot of problems with this). my concern was the iron's temp and what was acceptable for the mb. 100w is safe?

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nobus

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samiam41

ASKER

Thank you for the information. It made a HUGE difference on my approach to fixing this. Take care!

-Aaron

nobus

when i receive such a comment, i know again why i do this work here..