Solved

Filemaker Pro Passwords not working

Posted on 2008-10-01
6
763 Views
Last Modified: 2012-05-05
We have several Filemaker pro databases that we use daily. This morning, we cannot access them. The software says that the password is incorrect. No one has changed the passwords, they just don't work any more. I used a password recovery tool for Filemaker and it gave me the passwords and they are still what we knew them to be, but they still don't work. Doesn't make sense... Any ideas?


Filemaker Pro version 3

Thanks,
Robert
0
Comment
Question by:wiggy353
6 Comments
 
LVL 8

Accepted Solution

by:
sstone55423 earned 250 total points
ID: 22615398
Try accessing the database directly from  the server, and (I know you have) check to be sure that the caps lock is off, etc)  As you used the password recovery tool, the password is not the issue.  If the database, or the program were corrupt, you could have that issue.
Can you install the program on another Mac, get a restored copy of the database from a backup and try to open both old and new databases from old install and new install?
0
 
LVL 19

Assisted Solution

by:billmercer
billmercer earned 125 total points
ID: 22615475
This does not sound promising, you may have file corruption.

Try opening an old backup copy of the file from before this problem arose. If you don't have the same problem, then it's very likely a corrupted file.  

If so, then your best option is to revert back to the last known good backup copy.

Some other things you can try include opening the file on a different computer with a clean install of FileMaker, converting the file to a newer file format, or using the Recover option.
0
 
LVL 1

Author Comment

by:wiggy353
ID: 22615546
I have the program on another Mac and put the database there to try to open it. Same problem, password is incorrect. I can open the backup using the known passwords and it works fine. However, our backups have not been done as scheduled and we would loose a lot of data if we were to have to go to the backup (typical IT nightmare, no?).

Checked the caps lock...not the issue.

Is there any way to edit the resources of the database file? I remember there being some utility for Mac that would let you edit that type of thing and maybe I could find the "password" resource and make it match the same resource from the backup?

0
How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

 
LVL 8

Assisted Solution

by:sstone55423
sstone55423 earned 250 total points
ID: 22615661
Yup.  Most likely explanation is database corruption.  We need to find a tool that can open the corrupted database and retrieve as much information as possible.  If the database is not heavily used, you may be able to reconstruct.  If it is heavily used, the integrity of the database may not be restored if ther are too many interconnected changes.  It is too late to say it now, but backups are pretty much a waste of peoples time -- until you need to restore one file.  Then, the ability to restore that file can be job threatening.  As trivial as backups seem to be for most people most of the time -- good backups are essential to a business.
http://www.nyfmp.org/nyfmp/57
I will look for some other resources for working with corrupted files.
0
 
LVL 3

Assisted Solution

by:D0N
D0N earned 125 total points
ID: 22618874
You might try to reinstall Filemaker, then (assuming you still can't open the files) make a copy of one of your files and do a "Recover" on it.  You've nothing to lose.
0
 
LVL 1

Author Closing Comment

by:wiggy353
ID: 31502011
The file was corrupt. I had to restore from a backup. Thanks for the help.
0

Featured Post

How to improve team productivity

Quip adds documents, spreadsheets, and tasklists to your Slack experience
- Elevate ideas to Quip docs
- Share Quip docs in Slack
- Get notified of changes to your docs
- Available on iOS/Android/Desktop/Web
- Online/Offline

Join & Write a Comment

Are you looking to clear some space on your phone for the latest iOS 8 update? Did you switch to Spotify so you no longer need to keep music native on your phone? Run out of space for taking photos while in the middle of vacation? Sometimes the quic…
A lot of new and distinct gadgets are making their appearance every other day. The latest gadget that has wooed the attention of all gadget lovers and non gadget lovers alike is the Smartwatch. This tiny gadget is capable of offering live access to …
Users will learn how resize a batch of photos from a single command in Photoshop via Photoshop's Image Processor. Open up an Image you'd like to resize in Adobe Photoshop: Adjust the image size according to your preferences. Image > Adjustments > …
Users will learn how to set proper sequence settings, scale images, paste attributes, add transitions, fades, and music. Open up Final Cut Pro 7 and Create a new Project: Set the Sequence Settings. a) Click File > Easy Setup > Format > Apple ProRe…

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now