Solved

Filemaker Pro Passwords not working

Posted on 2008-10-01
6
770 Views
Last Modified: 2012-05-05
We have several Filemaker pro databases that we use daily. This morning, we cannot access them. The software says that the password is incorrect. No one has changed the passwords, they just don't work any more. I used a password recovery tool for Filemaker and it gave me the passwords and they are still what we knew them to be, but they still don't work. Doesn't make sense... Any ideas?


Filemaker Pro version 3

Thanks,
Robert
0
Comment
Question by:wiggy353
6 Comments
 
LVL 8

Accepted Solution

by:
sstone55423 earned 250 total points
ID: 22615398
Try accessing the database directly from  the server, and (I know you have) check to be sure that the caps lock is off, etc)  As you used the password recovery tool, the password is not the issue.  If the database, or the program were corrupt, you could have that issue.
Can you install the program on another Mac, get a restored copy of the database from a backup and try to open both old and new databases from old install and new install?
0
 
LVL 19

Assisted Solution

by:billmercer
billmercer earned 125 total points
ID: 22615475
This does not sound promising, you may have file corruption.

Try opening an old backup copy of the file from before this problem arose. If you don't have the same problem, then it's very likely a corrupted file.  

If so, then your best option is to revert back to the last known good backup copy.

Some other things you can try include opening the file on a different computer with a clean install of FileMaker, converting the file to a newer file format, or using the Recover option.
0
 
LVL 1

Author Comment

by:wiggy353
ID: 22615546
I have the program on another Mac and put the database there to try to open it. Same problem, password is incorrect. I can open the backup using the known passwords and it works fine. However, our backups have not been done as scheduled and we would loose a lot of data if we were to have to go to the backup (typical IT nightmare, no?).

Checked the caps lock...not the issue.

Is there any way to edit the resources of the database file? I remember there being some utility for Mac that would let you edit that type of thing and maybe I could find the "password" resource and make it match the same resource from the backup?

0
Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

 
LVL 8

Assisted Solution

by:sstone55423
sstone55423 earned 250 total points
ID: 22615661
Yup.  Most likely explanation is database corruption.  We need to find a tool that can open the corrupted database and retrieve as much information as possible.  If the database is not heavily used, you may be able to reconstruct.  If it is heavily used, the integrity of the database may not be restored if ther are too many interconnected changes.  It is too late to say it now, but backups are pretty much a waste of peoples time -- until you need to restore one file.  Then, the ability to restore that file can be job threatening.  As trivial as backups seem to be for most people most of the time -- good backups are essential to a business.
http://www.nyfmp.org/nyfmp/57
I will look for some other resources for working with corrupted files.
0
 
LVL 3

Assisted Solution

by:D0N
D0N earned 125 total points
ID: 22618874
You might try to reinstall Filemaker, then (assuming you still can't open the files) make a copy of one of your files and do a "Recover" on it.  You've nothing to lose.
0
 
LVL 1

Author Closing Comment

by:wiggy353
ID: 31502011
The file was corrupt. I had to restore from a backup. Thanks for the help.
0

Featured Post

Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Download files with device 5 34
Apple iMac 4 95
Upgrade iphone 6s plus from 9.3.2 to 9.3.3 5 99
Apple devices syncing internet history etc 1 44
Problem: You have a hosted FileMaker database and users are tired of having to use Open Remote or Open Recent to access the database. They say, "can't you just give us something to double-click on rather than have to go through those dialogs?" An…
Yesterday Apple introduced their revolutionary new iOS 5 operating system that claims to be the ultimate mobile technology interface. One of the biggest innovations of the new operating system is the introduction of the iCloud computing network. Thi…
Users will learn how to set proper sequence settings, scale images, paste attributes, add transitions, fades, and music. Open up Final Cut Pro 7 and Create a new Project: Set the Sequence Settings. a) Click File > Easy Setup > Format > Apple ProRe…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question