Solved

Cannot Configure/update Raid Controller Bios, Raid Bios Crashes on boot

Posted on 2008-10-01
3
1,154 Views
Last Modified: 2012-05-05
I have a Dell PowerEdge 2550, with an adaptec  perc 3/di raid controller integrated. I have set the scsi drives (4 x 16) to RAID in the bios and when the raid controller bios tries to load it just says error loading raid bios press any key to continue.

I have tried going into the configuration, <ctrl>+m and it doesn't respond.

I have tried using the firmware updater for this card from Dell and it just says no compatible BIOS images found on disk.

The ram and id card piece seem to be intact and working, and the Battery pack is present but I have done no specific testing on that (i.e. volt-meter).

I want to set this up as a RAID 5 if I can.
0
Comment
Question by:Khamma1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 63

Expert Comment

by:SysExpert
ID: 22616977
It sounds like the controller firmware is bad.

Make sure that you get the correct driver and firmware from the Dell site and try again.


I hope this helps !
0
 
LVL 7

Expert Comment

by:puter_geek
ID: 22618353
You might also want to try to downgrade the raid bios version.  99.999% of the time newer is better, but you might be in that tiny percentage where the older would be better.  

Also, did you update the firmware for the Motherboard as well?
0
 
LVL 3

Accepted Solution

by:
JoneYee earned 250 total points
ID: 22650570
CTRL-M is for LSI Controllers, you would want to Hit CTRL-A for an adaptec controller.

The battery will not prevent RAID BIOS boot, even if inop.  The RAID battery is used to enable buffering (write-back caching mode) and to provide power backup to volatile memory stored in RAID RAM in the event of System Shutdown.

You should update the system is this order:

System BIOS - > System BMC - >Raid Controller Driver (if an OS is installed) - > RAID controller Firmware.

You want to the BMC after the BIOS because a Dell BIOS flashed reflashed the baseboard management controller to its original version and it can cause erroneous telemetry readings.  
0

Featured Post

The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Backup and host a VM 6 53
Dell Poweredge Server - Fault detected 8 365
EqualLogic PS3000 Switch Port Setup 1 46
ISCSCI CONNECTOR on Windows 2008 R2  to SAN Equalogics 7 52
this article is a guided solution for most of the common server issues in server hardware tasks we are facing in our routine job works. the topics in the following article covered are, 1) dell hardware raidlevel (Perc) 2) adding HDD 3) how t…
Storage devices are generally used to save the data or sometime transfer the data from one computer system to another system. However, sometimes user accidentally erased their important data from the Storage devices. Users have to know how data reco…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question