Application won't print multiple copies to HP All-in_one printers

Application "Pure Edge" will not print multiple copies of forms to HP All-in-one printers.  It will for other printers but has a problem with the all-in-ones.  I have contacted HP and they had me install post script drivers and the regular drivers.  I have contacted IBM (which now owns the software and renamed it Lotus Workplace Notes) and they again had me install the post script drivers and reinstall the application.  IBM can't replicate the problem because they have no HP printers only IBM.  

Any ideas?
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motsunnyConnect With a Mentor Author Commented:
According to both HP and Lotus, there is currently no resolution to this issue.
See if there is a firmware upgrade for the HP printers.

I hope this helps !
motsunnyAuthor Commented:
Thank you for your answer.  I did load the firmware upgrade for the printers yesterday, however, no joy.
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