Solved

Application won't print multiple copies to HP All-in_one printers

Posted on 2008-10-01
3
744 Views
Last Modified: 2013-12-18
Application "Pure Edge" will not print multiple copies of forms to HP All-in-one printers.  It will for other printers but has a problem with the all-in-ones.  I have contacted HP and they had me install post script drivers and the regular drivers.  I have contacted IBM (which now owns the software and renamed it Lotus Workplace Notes) and they again had me install the post script drivers and reinstall the application.  IBM can't replicate the problem because they have no HP printers only IBM.  

Any ideas?
Thanks
0
Comment
Question by:motsunny
  • 2
3 Comments
 
LVL 63

Expert Comment

by:SysExpert
ID: 22618054
See if there is a firmware upgrade for the HP printers.


I hope this helps !
0
 

Author Comment

by:motsunny
ID: 22623253
Thank you for your answer.  I did load the firmware upgrade for the printers yesterday, however, no joy.
0
 

Accepted Solution

by:
motsunny earned 0 total points
ID: 22672121
According to both HP and Lotus, there is currently no resolution to this issue.
0

Featured Post

Networking for the Cloud Era

Join Microsoft and Riverbed for a discussion and demonstration of enhancements to SteelConnect:
-One-click orchestration and cloud connectivity in Azure environments
-Tight integration of SD-WAN and WAN optimization capabilities
-Scalability and resiliency equal to a data center

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

  In today’s Arena we can’t imagine our lives without Internet as we are highly used to of it. If we consider our life style just for only 2 min we found that face to face communication is swapped by e-communication.  Every Where from Works place to…
Article by: Rob
Notes 8.5 Archiving Steps and Tips This article covers setting up a Notes archive, and helps understand some of the menu choices making setting up and maintaining a Notes archive file easier.

789 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question