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Printers are still there but none of the standard tcp ip ports are there and standard tcpip ports does not apear under add  printer

Posted on 2008-10-01
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Last Modified: 2013-12-15
no standard printer ports are showing up under the printers and there is no add standard printing ports under add printer. the tcpmon.dll file version is 5.2.3790.3959. checked the registry and all the settings are there.
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20 Comments
 
LVL 18

Expert Comment

by:sk_raja_raja
ID: 22617395
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Author Comment

by:Tech_Plentywood_School
ID: 22617496
i can add printers without a problem and i can print if its connected local to server just no standard tcpip printer ports are showing up that have been created even though they are in the registry along with all the other settings that are required for standard tcpip printing.
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LVL 38

Expert Comment

by:hdhondt
ID: 22619737
What happens if you try to recreate one of the TCP/IP ports? Do you get an error message? Does the new port show up?
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Author Comment

by:Tech_Plentywood_School
ID: 22634057
no you can not add tcpip ports also becouse that option is not there

Printers are still there but none of the standard tcp ip ports are there and standard tcpip ports does not apear under add  printer
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Author Comment

by:Tech_Plentywood_School
ID: 22888352
So are you telling me no one has every seen this or has no idea how to fix it. Shouldnt this then get exculated instead of abandoned.
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Author Comment

by:Tech_Plentywood_School
ID: 22964586
I will ask this one more time that I dont understand why a question that has not been answered with something that would fix it be removed! Starting to make me wonder if the money spent for the use of this sight was worth it. expecially to the fact that a question was asked about why and no email explaining why or post other than tagged for future cleanup???? I find it very strange that with as many people use this site no one has any idea of anything to try to fix this. Is it possible its not posted in the right area. If not would someone give me a idea of where it should have been posted.

Would appreciate some idea of what to do other than tagged for future cleamup.

Thank you
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Author Comment

by:Tech_Plentywood_School
ID: 22995690
First, make sure that the following files are in C:\Windows\System32\:

tcpmib.dll
tcpmon.dll
tcpmon.ini
tcpmonui.dll

If they are missing, you will need to copy them there from either the i386 directory (if you have one) or from the original install CD.

Then, copy the following lines to NOTEPAD and save the file to your desktop as "printer.reg"

      Windows Registry Editor Version 5.00

      [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\Standard TCP/IP Port]
      "Driver"="tcpmon.dll"

      [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\Standard TCP/IP Port\Ports]
      "LprAckTimeout"=dword:000000b4
      "StatusUpdateInterval"=dword:0000000a
      "StatusUpdateEnabled"=dword:00000001

the files are all there and the registry has all the correct information unless there is more than this in R2
have removed the print server and reinstalled
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LVL 38

Expert Comment

by:hdhondt
ID: 23209707
Try running "sfc /scannow" (from Start > Run) to repair any corrupt system files.
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Author Comment

by:Tech_Plentywood_School
ID: 23256100
Ran sfc /scnow and it doesnt find any thing wrong
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LVL 38

Expert Comment

by:hdhondt
ID: 23289105
In that case, all I can suggest is to reinstall Windows.
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Author Comment

by:Tech_Plentywood_School
ID: 23298998
Thank you for the sugestion but due to the fact that this is the domain controller I rely do not think that is much of a option
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Author Comment

by:Tech_Plentywood_School
ID: 23308795
You might be a lowely moderator but that is a nice sugestion we tried your exact suggestion and it creates the printers but like the previous printers that were setup for tcpip and there ports disabered but the settings are still in the registry they do not have any ports associated to them.
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LVL 38

Expert Comment

by:hdhondt
ID: 23309708
I'm pretty certain this is a Windows issue, not a printer problem, but you are correct, modguy, in saying the printer manufacturers will be more likely to help. Calling M$ will likely generate the response that "there is third-party hardware/software involved, hence it's someone else's problem".

Here's something else you can try. Click on the Ports tab for any printer. Click the "Add Port" button, and then click on "New Port Type". Now browse to the location of the file MONITOR.INF. It should be in C:\WINDOWS\INF but if you can't find it there, try the Windows CD.
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Accepted Solution

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Tech_Plentywood_School earned 0 total points
ID: 24260901
Ended up removing all third party tcpip solutions, all printers, reinstalling microsoft printing, and editing the registry for all refrences of tcpip ports for old printers. reboot and then reapply the latest service pack for 2003 server R2
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