Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Redirected printer won't print

Posted on 2008-10-01
7
Medium Priority
?
1,263 Views
Last Modified: 2012-08-13
I am connecting from a home WinXP Pro machine to office WinXP Pro machine.  Home printer is Dell photo 944.  Driver is installled at office, port is USB001, same port and driver at home.  From home, printer appears in Printers window, port is TSC001.  Won't print, can't delete job, etc.  Same scenario with HP Laserjet 6P/6MP on LPT1 works just fine.
0
Comment
Question by:lgottlieb45
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
7 Comments
 
LVL 63

Expert Comment

by:SysExpert
ID: 22617546
USB printer drivers do not always work well when redirected.

1)  See it there are newer drivers available.

2) Contact dell to see if there are any settings that may help.


I hope this helps !
0
 

Author Comment

by:lgottlieb45
ID: 22674278
Dell was unable to make it work.  I suggested the client just buy an inexpensive HP Deskjet and use that for this purpose.
0
 
LVL 2

Expert Comment

by:memed77
ID: 22752036
Redirected printers can be quite troublesome... I would suggest that you delete the printer then re-install it with the newest drivers.

Then share the printer again. That should work...
0
Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

 

Author Comment

by:lgottlieb45
ID: 22752535
Memed77, we have tried your suggestion with 2 different printers and the results are the same.  Tomorrow we try a different computer at the same remote location.  I'll wager the problem is specific to the computer that's being used.  We've already disabled firewalls, but we'll have to look deeper.
0
 
LVL 2

Expert Comment

by:memed77
ID: 22753273
Can you please re-phrase the setup? Which printer is connected to which pc?

Can you also ensure that "printers" is ticked under the "local ressources tab" of the remote desktop connection?
0
 

Author Comment

by:lgottlieb45
ID: 22754313
I am connecting from a home WinXP Pro machine to office WinXP Pro machine.  Home printer is Dell photo 944.  Appropriate printer driver is installled at office, port is USB001.  The same port and driver are installed at home.  From home, printer appears in office computer's Printers window, port is TSC001.  From home using Remote Desktop Connection, printer won't print, can't delete job, etc.  Same scenario with HP Laserjet 6P/6MP on LPT1 from a different home office works just fine.  Have checked that "printer" is checked under "local resources" tab in all cases.  We tried a different printer at home (with the corresponding driver installed at home and office), but the results are the same.
0
 

Accepted Solution

by:
lgottlieb45 earned 0 total points
ID: 22782104
We tried yet another printer, a simple HP Deskjet 1455, and that worked.  I have no idea why the Dell all-in-one didn't work, but...
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
Windows Server 2003 introduced persistent Volume Shadow Copies and made 2003 a must-do upgrade.  Since then, it's been a must-implement feature for all servers doing any kind of file sharing.
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question