Need to save pdf form but now I can't "Can not save data typed into this form"

An employee started complaining that they could not open a file that they have been using for some time now.
The file is a PDF form. Normally thety will fill out the form and then save a copy of it for his records.
Now when you open the file it says can not save data typed in fields. you can only print out the document. The employee swares he used to open the file fill it out and then save it.

I need to be able to save this file as a pdf once again. I think I might have upgraded from 6-7 on reader but not quite sure if this was the issue.
codeyelloAsked:
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JohnjcesConnect With a Mentor Commented:
Codeyello,

If he, your user, is just using the Free Acrobat Reader, there is absolutely no way he could have ever saved the data he typed into a fillable pdf document.

You will have to use the "you buy it" version of Adobe in order to fill out forms and save them with the data added in tact.

John

PS. if you want to save the data typed into such a pdf form using the free reader, get pdfcreator (free) which acts like a printer and "prints" a pdf file with the changes made.

http://sourceforge.net/projects/pdfcreator/

http://www.pdfforge.org/
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codeyelloAuthor Commented:
I guess after reading I need to turn on rights-enabled
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