An employee started complaining that they could not open a file that they have been using for some time now.
The file is a PDF form. Normally thety will fill out the form and then save a copy of it for his records.
Now when you open the file it says can not save data typed in fields. you can only print out the document. The employee swares he used to open the file fill it out and then save it.
I need to be able to save this file as a pdf once again. I think I might have upgraded from 6-7 on reader but not quite sure if this was the issue.