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Profile logs off immediately upon selection

Posted on 2008-10-01
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Last Modified: 2012-05-05
I have a computer that i am getting ready to wipe and reload, the owner is not worried about data recovery and i dont know what to do.
When the pc boots and the profile screen loads, i select joe user, for less than sec. the desktop background loads and then the the profile logs off leaving me back at the profile logon screen.  I have tried to booting to safe mode and trued to use the admin account but it does the same thing, very weird. Any ideas? if not Im just going to reinstall.

tia
Seaweed

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Question by:seaweed27
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10 Comments
 
LVL 13

Assisted Solution

by:Quori
Quori earned 75 total points
ID: 22618851
If you're going to wipe and reload then I'd not worry about it too much, and just format.

Is this system in a network which uses roaming profiles at all?
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Author Comment

by:seaweed27
ID: 22618979
I know, but it is irratating WCS. And if there was something i could try .....
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LeeTutor earned 525 total points
ID: 22619429
The following page describes how this problem occurs after you have attempted to clean up adware/spyware with a certain version of the data, and also what to do about it:

http://www.winxptutor.com/wsaremove.htm
Unable to logon to Windows after removing BlazeFind using a spyware removal utility?

Logon - Logoff loop, also caused by BlazeFind

Another critical symptom caused by this malware: This malware modifies the Userinit area in the registry (replacing the userinit.exe with wsaupdater.exe) and Ad-Aware (with a particular definition update) removes the wsaupdater.exe file from the system, thus causing the Logon - Logoff loop. That is, when you login to Windows, the 'loading personal settings" verbose will appear, but suddenly it will logoff. This issue was documented clearly by Lavasoftusa in it's Lavahelp Knowledgebase.

Here is the solution to the logon - logoff issue in Windows XP.

Enter the Recovery Console

Boot the system using the Windows XP CD-ROM. In the first screen when the Setup begins, read the instructions press "R" (in the first screen) enter the Recovery Console. Type-in the built-in Administrator password to enter the Console. You'll see the prompt reading C:\Windows (Or any other drive-letter where you've installed XP)

Type the following command and press Enter.

CD SYSTEM32
(If that does not work, try CHDIR SYSTEM32)

COPY USERINIT.EXE WSAUPDATER.EXE

Quit Recovery Console by typing EXIT and restart Windows.

You'll be able to login successfully as you've created the wsaupdater.exe file (now, a copy of userinit.exe)

Now, change the USERINIT value in the registry (see Phase II in this page) and change it accordingly.


NOTE    If you don't have a Windows XP CD-ROM, you need to use Windows XP Setup floppy disks to enter the Recovery Console.

 Phase II  -  Fixing a registry entry which causes the Quick Launch issue (not retaining the settings)

Click Start, Run and type REGEDIT. Navigate to:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Winlogon]

In the right-pane, change the value of Userinit to "C:\WINDOWS\system32\userinit.exe,"

Type the above value exactly as given, including the comma - exclude the quotes. Also, change the path to userinit.exe appropriately, if Windows is installed in a different drive.

Close Registry Editor and restart Windows.

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LVL 14

Expert Comment

by:Dhiraj Mutha
ID: 22632830
If the solution from LeeTutor, does not work try repairing the OS, it will work fine.
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Author Comment

by:seaweed27
ID: 22633477
It was just a home pc. I tried lee suggestion but it didnt resolve.  I finally just reinstalled
thanks for all of your suggestions. fwiw I stopped using ad-aware a couple years ago because of issues like this.
thanks for you input
Seaweed
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LVL 14

Assisted Solution

by:Dhiraj Mutha
Dhiraj Mutha earned 150 total points
ID: 22633888
Hi, but my suggestion worked. He has reinstalled OS.
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Author Closing Comment

by:seaweed27
ID: 31502161
lee received the most because his post was informative and well thought.   ALl thanks for your time in helping me resolve this issue.
Seaweed
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