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WSUS falsely reporting computer statistics

Posted on 2008-10-01
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Last Modified: 2012-06-21
In the colored pie charts and in the reports, WSUS is reporting computers as not having updates installed when all 'Approved' updates are installed.

For instance in the image below, you see that the computer is reporting that 25 updates have yet to be installed.
After drilling down to see what the 25 updates are, I find out that the updates that it thinks the computer needs have not yet been set as 'Approved' updates. They still list as 'Not Approved'.

Further more, these are not 'Critical' or 'Security' updates as you might think. All of those get pre-approved by the automatic approval process. There are 'Feature Packs', 'Service Packs', 'Updates' and 'Update Rollups' that I have yet to manually approve.

Any ideas on how to change this to report correctly, or is WSUS just designed to work incorrectly?
pie.png
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Question by:corphealth
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by:Netman66
ID: 22630144
Run the server cleanup wizard and rerun the report.

Sometimes superceded updates show up as Not Installed or Not Approved once the newer patch arrives.

Let us know.

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corphealth earned 0 total points
ID: 22634356
Yeah, Ive done that. I think what is going on is that when the server says it "Needs" and update, its really just saying that the update is Microsoft recommended. I wish there were a way to change that to report needed updates as only Critical and Security.
For instance, one of those 25 updates that it is requesting is XP SP3 which we have yet to test on our network so we aren't going to deploy it yet. But SP3 isn't a Critical or Security update. Its a service pack...
I'm starting to assume that the server is working as it should, and If i don't want it to report those other types of updates as being "needed" then I need to not sync them. But i want to sync them because there might be an update here or there in one of the other categories that I actually want to push out.
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by:Netman66
ID: 22634510
I think you're likely correct.

I see this behaviour on our server all the time.  I've grown used to seeing every computer at less than 100% - which IMHO is training me to ignore computers less than 100% and will eventually cause me to ignore something I shouldn't.  It's not at all optimal.

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