Solved

Performance Monitor issue

Posted on 2008-10-01
2
801 Views
Last Modified: 2013-11-29
I have a customer that has created some performance logs  and e-mailed them to me. I double click on any one of the dozen they sent and an error box pops up. It states "MMC cannot initialize the snap-in."
If I click on OK, the error box goes away and a box labeled "Reliabilty and Performance Monitor" opens up with a blank graph in it. If I try a File/open/filename, I get another error box that states MMC cannot open the file.
My boss has the same laptop with the same version of Vista and if I e-mail him the perflogs he can open them just fine. I have also checked the event logs on my laptop, and nothing is being written there.

Thanks in advance.
0
Comment
Question by:calservice
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 54

Expert Comment

by:McKnife
ID: 22628567
That's the way computers are. I would start procmon and see if it can shed some light on it. Make use of the crosshair icon (filtering) and select the opened RaPM.
0
 

Accepted Solution

by:
calservice earned 0 total points
ID: 22731722
The problem still has not been resolved, yet I played with it enough to get it working for what I needed.
0

Featured Post

Easy, flexible multimedia distribution & control

Coming soon!  Ideal for large-scale A/V applications, ATEN's VM3200 Modular Matrix Switch is an all-in-one solution that simplifies video wall integration. Easily customize display layouts to see what you want, how you want it in 4k.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
While rebooting windows server 2003 server , it's showing "active directory rebuilding indices please wait" at startup. It took a little while for this process to complete and once we logged on not all the services were started so another reboot is …
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question