Celebrate National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Performance Monitor issue

Posted on 2008-10-01
2
Medium Priority
?
809 Views
Last Modified: 2013-11-29
I have a customer that has created some performance logs  and e-mailed them to me. I double click on any one of the dozen they sent and an error box pops up. It states "MMC cannot initialize the snap-in."
If I click on OK, the error box goes away and a box labeled "Reliabilty and Performance Monitor" opens up with a blank graph in it. If I try a File/open/filename, I get another error box that states MMC cannot open the file.
My boss has the same laptop with the same version of Vista and if I e-mail him the perflogs he can open them just fine. I have also checked the event logs on my laptop, and nothing is being written there.

Thanks in advance.
0
Comment
Question by:calservice
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 56

Expert Comment

by:McKnife
ID: 22628567
That's the way computers are. I would start procmon and see if it can shed some light on it. Make use of the crosshair icon (filtering) and select the opened RaPM.
0
 

Accepted Solution

by:
calservice earned 0 total points
ID: 22731722
The problem still has not been resolved, yet I played with it enough to get it working for what I needed.
0

Featured Post

Create the perfect environment for any meeting

You might have a modern environment with all sorts of high-tech equipment, but what makes it worthwhile is how you seamlessly bring together the presentation with audio, video and lighting. The ATEN Control System provides integrated control and system automation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article helps those who get the 0xc004d307 error when trying to rearm (reset the license) Office 2013 in a Virtual Desktop Infrastructure (VDI) and/or those trying to prep the master image for Microsoft Key Management (KMS) activation. (i.e.- C…
In this post we will be converting StringData saved within a text file into a hash table. This can be further used in a PowerShell script for replacing settings that are dynamic in nature from environment to environment.
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
How to fix incompatible JVM issue while installing Eclipse While installing Eclipse in windows, got one error like above and unable to proceed with the installation. This video describes how to successfully install Eclipse. How to solve incompa…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question