Solved

IE 6.0 occasionally crashing down

Posted on 2008-10-01
4
197 Views
Last Modified: 2013-12-08
We are facing an issue where in IE 6.0 is crashing occasionally on several desktops in production network after a send/dont send error pops up on the screen.The technical details of the the problem are varying for different desktops.On some systems the issue is related to jvm.dll, on others mshtml.dll and on some does not give any technical information.This is impacting the production in a big way as most of the applications used by the users are web based and this is causing all the applications to close down.Please help me with some solutions.

IE6.0
Service pack 3
Windows XP professional
0
Comment
Question by:sasha1975
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 9

Accepted Solution

by:
pablovr earned 125 total points
ID: 22619595
Here is an interesting article for you:

How to troubleshoot Internet Explorer Crashes and Hangs:
http://blogs.technet.com/perfguru/archive/2007/11/15/how-to-troubleshoot-internet-explorer-crashes-and-hangs.aspx

As it says, the first thing to do is to try without addons, have you already done it?
0
 
LVL 1

Author Comment

by:sasha1975
ID: 22619712
Ni..I have not done it yet...would try disabling add-ons and revert back to you with the status
0
 
LVL 1

Author Comment

by:sasha1975
ID: 22619739
are there any other things that can be looked at...i can have them installed on some of the systems that are experiencing the issue.
0
 
LVL 1

Assisted Solution

by:Ben_Ang
Ben_Ang earned 125 total points
ID: 22621462
Hey,

Uninstall Java, and adobe flash, reset IE, download the full packages of Adobe Flash and Java, install and let me know how you go.

Cheers

Ben
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Introduction If you're like most people, you have occasionally made a typographical error when you're entering information into an online form.  And to your consternation, the browser remembers the error, and offers to autocomplete your future entr…
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question