Outlook 2003 Sends/Receives Only When In Safe Mode
Posted on 2008-10-01
Hello there - i have a client who is running MS Outlook 2003 / Win XP Pro on his PC. Problem is he cannot send or receive emails through Outlook. He is currently getting the following err msgs:
1. 0X80042108 - Unable to connect to incoming POP3 e-mail server.
2. 0X80042109 - Unable to connect to outgoing SMTP e-mail server.
Note however, when we boot his system up in Safe Mode he can successfully receive emails on his PC thru Outlook. Also, he is able to send and receive emails in normal mode thru Outlook Express.
Coincidentally, he has a wireless network and his laptop is also running Outlook 2003 / Win XP Pro. He is able to send and receive his Outlook email successfully thru his laptop.
I ran Outlook's "Detect and Repair" and still no success. We also disabled his anti-virus and firewall on his PC and still no success.
Would appreciate any assistance you can provide.