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Please Help me Configure RPC over HTTP for Outlook 2003 with SBS2003

Posted on 2008-10-02
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Last Modified: 2012-05-05
Hi.
I am really struggling trying to configure RPC over HTTP for Outlook 2003 with an SBS2003 Server - Its driving me nuts!!!

I have listed below the process and information I have gone through to get where I am and I am hoping someone can help. I have looked at various white papers and step by step guides but to no avail - HELP!!
(Please note I will be out for an our or two after I have posted this so I will be able to reply ASAP when I return)

PROCESS SO FAR:

Firstly - On the SBS CEICW I seleted the relevant options and created a new certificate as WWW.MERSEY.COM (have tried with and without the www) and finished the wizard.

I have tested the RPC connection according to Microsofts document - http://technet.microsoft.com/en-gb/library/bb124175(EXCHG.65).aspx from the laptop I am trying to connect with AND I have installed the certifcate so I no longer get the certificate error on the laptop - the RPC connection works as expected.

On the same client machine - A laptop working remotely (i.e. from a remote office with a broadband connection) I have the following:

Selecting the account in outlook - which has been configured to an exchange server and works fine withing the network conecting directly to his mailbox - the Exchange Server settings are:

Microsoft Exchange Server is: main-server.KeenProducts.local
User Name: A J Peters
Both items have an underscore which I assume means they are valid

More Settings - Security - the option for Encrypt Data has been ticked

Connections Tab - Exchange Proxy Settings -
Use this URL to connect to my proxy server is set to: WWW.MERSEY.COM (have tried with and without the www)

Connect using SSL is ticked - as is the Mutually Authenticate the session and in here we have:
msstd:main-server.KeenProducts.local
(I have also tried just main-server with no joy)

On fast and slow networks are both ticked (As I believe this is an acceptable setting)

and proxy authentication settings are set to:
Bacis Authentication
(I have also NTLM Authentication)

When i restart outlook and click send recieve after a short delay (Where data appears to be sent) i get the error -
Task - microsoft exchange server reported error (0x8004011D) the server is not available.

which seems to be quite a generic error and i cannot find any definitive resolve for.

As a point of interest I have tried the setting this up for another customer with the same result so it would seem that I am doing something wrong.

I hope someone can help as this simple task seems to be an endless problem.

Thank you and Regards
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Question by:AndyKeen
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Accepted Solution

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Greenstair earned 2000 total points
ID: 22623272
Does WWW.Mersey.com resolve to the public ip for the SBS server?

I presume not and that is your problem.

Setup a subdomain like rww.mersey.com and regenerate the certificate to match.  You should now be able to access the RWW from  the internet..

 http://rww.mersey.com/remote login to it and there will be a link:

(or from inside your network http://servername/remote)

"configure Outlook via the internet"

This will walk you through the correct settings.

When you authenticate use Domain\Username



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Author Comment

by:AndyKeen
ID: 22623481
Hi Greenstair:

You are a star.... What a result - the error I was making was here:

Connect using SSL is ticked - as is the Mutually Authenticate the session and in here we have:
msstd:main-server.KeenProducts.local

I should have put mssrd:www.mersey.com instead!!! - Duhhh....

To be honest I did not follow those instructions as I was told (By someone within the experts-exchange community) that those instructions were out of date and not correct....

One other slight issue - when opening outlook and clicking send recieve it is asking for a username and password - can this behaviour be stopped or is it by design.

All that time and the answer was under my nose - usually the way.

Thank you - Many thanks.
Andy.
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Expert Comment

by:Greenstair
ID: 22624191
No probs - glad to be of help.

Outlook will ask for authentication upon opening - is that what you are on about?

If not doublecheck the authentication methods
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Author Comment

by:AndyKeen
ID: 22624361
Hi.

Yes it is when opening outlook that you have to enter your username and password (Although the username is already filled in). Even if you tick the remember password box it still asks.

I have seen this issue mentioned before - is it by design or can it be altered?

Thank you.
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Expert Comment

by:Greenstair
ID: 22624756
I think it's by design and cannot be changed.

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