Why does an installation of ie7 7.0.6001.18000 render some web pages differently
I have a client who uses ie7 version 7.0.6001.18000.
When he views the website http://www.somethingactive.com his screenshot (attached) looks different to my machines.
I have the same version as ie7 as him, so the issue must be with his installation.
So the question is:
1) Do I change the css for the website
or
2) Do I fix his machine
For either question, can somebody please tell me how to fix it?
Many thanks in advance
something-warmer.png
When he views the website http://www.somethingactive.com his screenshot (attached) looks different to my machines.
I have the same version as ie7 as him, so the issue must be with his installation.
So the question is:
1) Do I change the css for the website
or
2) Do I fix his machine
For either question, can somebody please tell me how to fix it?
Many thanks in advance
something-warmer.png
ASKER
Hi Wilson1000
The client doesn't just have this issue with one site, but many sites.
I'm hoping that there is another solution out there?
Thanks for the idea though
The client doesn't just have this issue with one site, but many sites.
I'm hoping that there is another solution out there?
Thanks for the idea though
In that case somewherehot, I'd say a module or other page building element is missing from his installation of IE.
The only way around this is a fresh install. After un-installing IE, run disk clean-up from the system tools and then go ahead with the install.
Disk Clean Up concentrates on registry entries and temp files so this should remove any keys in the registry that aren't used.
The only way around this is a fresh install. After un-installing IE, run disk clean-up from the system tools and then go ahead with the install.
Disk Clean Up concentrates on registry entries and temp files so this should remove any keys in the registry that aren't used.
ASKER
sounds like a good idea. I'm happy with uninstalling an re-installing ie7.
Next question is how do you recommend doing the disk clean up? What software do you recommend?
Next question is how do you recommend doing the disk clean up? What software do you recommend?
I would recommend using windows own - i wouldn't anticipate this issue to warrant an additional software installation at the moment, simply use widows own Disk Clean Up after the un-install has taken place.
If problems persist, try using a utility such as CCleaner, it's freely available for download from their web site -> http://www.ccleaner.com
If problems persist, try using a utility such as CCleaner, it's freely available for download from their web site -> http://www.ccleaner.com
ASKER
Hi
I just tried to unistall ie7 on his machine, but couldnt. The reason being that he is running Vista, and you can not uninstall ie7 from Vista.
I did however try these things:
1) Reset the settings on IE
2) Run CCleaner.
No joy for either though.
Any other suggestions?
I just tried to unistall ie7 on his machine, but couldnt. The reason being that he is running Vista, and you can not uninstall ie7 from Vista.
I did however try these things:
1) Reset the settings on IE
2) Run CCleaner.
No joy for either though.
Any other suggestions?
ASKER
I dont think that there is a solution to this issue
Also the problem is only related to his installation of ie7 which cant be re-installed with Vista - therefore case closed.
Also the problem is only related to his installation of ie7 which cant be re-installed with Vista - therefore case closed.
ASKER CERTIFIED SOLUTION
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It seems as though his version of IE7 isn't correctly formatting the '<span style="font-size: x-large;">' value.
Try changing this tag to a <div> - this could make the difference.
Let me know how you get on.